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  2. 2015
  3. September
  4. I
  5. Internal Survey Finance 2015
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Exit Survey
 
 
Please start with the survey now by clicking on the Continue button below.
 
 
 
How satisfied are you with the support of Direct Entry provided by Finance in relation to rejected or returned transactions, and dishonours?
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on how the support of Direct Entry by Finance can be enhanced to provide positive outcomes for members and the credit union.
   
 
 
 
How satisfied are you with ATM and Visa claims process?
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on how the Visa and ATM claims process can be enhanced to provide positive outcomes for members and the credit union.
   
 
 
 
How satisfied are you with the special deposit interest rate process?
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on how the special interest rate process can be enhanced to provide positive outcomes for members and the credit union.
   
 
 
 
How satisfied are you with the support of establishing real time transfers provided by Finance?
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on how the establishment of real time transfers can be enhanced to provide positive outcomes for members and the credit union.
   
 
 
 
How satisfied are you with the support of matters relating to members accounts provided by Finance
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on how support for general information and enquiries related to members account by Finance can be enhanced to provide positive outcomes for members and the credit union.
   
 
 
 
How important to you is training support for transaction processing and matters related to members accounts?
 
Very Important
 
Important
 
Somewhat Important
 
Not Important
 
 
 
How satisfied are you with training support for transaction processing and matters related to members accounts?
 
Very Satisfied
 
Satisfied
 
Somewhat Satisfied
 
Not Satisfied
 
 
 
Please provide feedback on training for transaction processing and matters related to member accounts which can enhanced and to provide positive outcomes for members and the credit union.