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Dear participant,

I am a student from Católica Lisbon School of Business and Economics and currently writing my master thesis. This survey is about the perception of Internet marketing in the automobile industry. It will take approximately 4 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact me by email: [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Do you use the Internet?
 
Yes
 
No
 
 
 
If yes, how often do you use it in a week?
 
Less than once
 
1 or 2 times
 
3 or 4 times
 
5 or 6 times
 
Every day
 
 
 
If yes, for what do you use the Internet the most? (Tick not more than 2)
 
Shopping
 
Information gathering
 
Communicating through social media
 
To give opinions or experiences
 
To get other opinions or experiences

 
 
 
If yes, for which car brands have you seen advertising on the Internet? (Tick not more than 3)
 
Alfaromeo
 
Audi
 
BMW
 
Citroen
 
Fiat
 
Ford
 
Honda
 
Mazda
 
Mercedes
 
Mitsubishi
 
Nissan
 
Opel
 
Peugeot
 
Porsche
 
Renault
 
Rover/Land Rover
 
Toyota
 
SEAT
 
Subaru
 
Volkswagen
 
Volvo
 
Non
 
Other
 

 
 
 
Through which online advertising channel(s) have you seen those car advertisings?
 
Search engine
 
Online public relations (Facebook, Twitter, Xing, HI5, Flickr, YouTube)
 
Online partnerships (Price comparison sites)
 
Interactive advertising (Banners, interactive videos)
 
Opt in Email
 
Viral word of mouth

 
 
 
In your opinion which online advertising channel would be most effective for a car advertisement? Please rank the various online advertising channels below in order of effectiveness. Assign a 1 to the channel you find most effective, second most a 2 and so on until all 6 channels have been ranked.
Search engine
Online public relations (Facebook, Twitter, Xing, Hi5, Flickr, YouTube)
Online partnerships (Price comparison sites)
Interactive advertising (Banners, interactive videos)
Opt in Email
Viral word of mouth
 
 
 
If you would buy a car now, would you use the Internet for this purchase to gain information?
 
Definitely not
 
Probably not
 
Undecided
 
Probably yes
 
Definitely yes
 
 
 
If you would buy a car now, would you intend to buy the car directly in the Internet?
 
Definitely not
 
Probably not
 
Undecided
 
Probably yes
 
Definitely yes
 
I did not know I could buy directly in the Internet
 
 
To what extent do you agree with the following benefits of using the Internet for a car purchase? (1= strongly agree, 5=strongly disagree)
1 2 3 4 5
Access to brand information 24/7
Personalized information through social media
Information efficiency
Best price obtainable
Best overview of offers
Easier to make decisions
Experience and opinion of others
Direct contact to dealers
Personalized car configuration
 
 
If you consider the 5 car brands: SEAT, Peugeot, Renault, Ford and Opel. Please choose ONE brand for each statement that fits best.
SEAT Peugeot Renault Ford Opel
It is young
It is old-fashioned
Sets new trends
Follows other brands
Communicaties over the Internet
Does not communicate over the Internet
Is very creative in communicating
Is not very creative in communicating
Gathers a lot of attention
Is technically advanced
Is modern
Does advertise a lot
Does not advertise a lot
 
 
If you consider the 5 car brands: SEAT, Peugeot, Renault, Ford and Opel. Please choose ONE brand for each statement that fits best.
SEAT Peugeot Renault Ford Opel
Best use of Radio for communication
Best use of TV for communication
Best use of Magazines for communication
Best use of Newspapers for communication
Best use of Billboards for communication
Best use of Internet for communication
 
 
 
Have you ever seen an advertising of SEAT online?
 
Yes
 
No
 
 
 
If yes, through which online advertising channel(s) have you seen it?
 
Search engine
 
Online public relations (Facebook, Twitter, Xing, HI5, Flickr, YouTube)
 
Online partnerships (Price comparison sites)
 
Interactive advertising (Banners, interactive videos)
 
Opt in Email
 
Viral word of mouth

 
 
If yes, to what extent do you agree with the following statement? (1= strongly agree, 5= strongly disagree)
1 2 3 4 5
The advertising was very creative
The advertising was very interesting
The advertising was informative
The advertising was memorable
 
 
 
How old are you?
 
Less than 18
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
Over 74
 
 
 
Gender
 
Male
 
Female
 
 
 
In your current life situation how much would you spend for a new car?
 
10.000-15.000 Euro
 
15.000-20.000 Euro
 
20.000-30.000 Euro
 
30.000-50.000 Euro
 
more than 50.000 Euro
 
 
 
Where are you from?
 
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