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Surveys
2014
June
I
ITV Assessment
ITV Assessment
0%
Exit Survey
Dear OSN colleagues,
In appreciation of your valuable opinion and media experience, OSN needs your feedback about its channels’ offering to be able to gauge and improve its catering to its British audience segment.
To serve the above purpose, please take a few minutes to fill in the below questionnaire
I Agree
Please list your top 3 most favorite British channels in general (please feel free to list channels not on OSN platform): Channel 1:
Channel 2:
Channel 3:
*
Are you aware of ITV Choice HD channel?
Yes
No
*
Are you aware that ITV Choice HD channel is part of OSN offering?
Yes
No
*
Which of the following describes your ITV Choice HD channel viewership best?
I have watched ITV Choice HD channel on OSN platform within the last 3 months
I have watched ITV Choice HD channel within the last 3 months but not on OSN platform
I have watched ITV Choice HD channel but not within the last 3 months
What is the reason you have not watched ITV Choice HD channel in the last 3 months?
*
How satisfied are you with ITV Choice HD channel overall performance on OSN?
Very satisfied
Satisfied
Neutral
Dis-satisfied
Very Dis-satisfied
Please explain why you made the above choice for your satisfaction level with ITV Choice HD channel overall performance on OSN?
*
Please Rank the below channels, as part of the OSN offering, on a scale from 1-3, (where 1 is the channel you like most and 3 is the least)?
BBC Entertainment
-- Select --
1
2
3
ITV Choice HD
-- Select --
1
2
3
BBC lifestyle
-- Select --
1
2
3
Please rate each of the following ITV Choice HD channel related aspects from 1 – 10 (where 10 is very satisfied with the performance and 1 is not satisfied with the performance), as being part of the OSN offering?
1 Not Satisfied at all
2
3
4
5
6
7
8
9
10 Very Satisfied
N/A
*
Content variety
*
Genre variety
*
Image quality
*
Fit with OSN brand
*
Content novelty
*
ITV brand name presence in ME region
*
Content relevance to you
*
Entertainment
*
Engagement
*
Being informative
Please list your top 3 most favorite ITV Choice HD shows in general? Show 1:
Show 2:
Show 3:
Please list your 3 least preferred ITV Choice HD shows in general? Show 1:
Show 2:
Show 3:
Based on your experience and taste, what does ITV Choice HD offer best compared to your other favorite British channels?
How can ITV Choice HD improve its performance to better cater to your requirements?
*
Years of employment at OSN?
Less than 1 year
1-3 years
3-5 years
More than 5 years
*
OSN Department?
Ad. sales
Admin
Box retrieval
Broadcast engineer
Broadcast operations
Conditional access
Contact center
EPG
Corp. development
Customer operations
Digital media
Finance
Creative service
Customer retention
Sales direct/indirect
Telesales
HR
Legal
Programming
Internal audit
New business dev
Platform security
IT/IS
Media operations
Sales operations
Language services
Marketing
Supply Chain
*
Gender:
Male
Female
Name:
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