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Dear OSN colleagues,
In appreciation of your valuable opinion and media experience, OSN needs your feedback about its channels’ offering to be able to gauge and improve its catering to its British audience segment.
To serve the above purpose, please take a few minutes to fill in the below questionnaire
 
 
 
 
Please list your top 3 most favorite British channels in general (please feel free to list channels not on OSN platform): Channel 1:
   
Channel 2:
   
Channel 3:
   
 
 
 
* Are you aware of ITV Choice HD channel?
 
Yes
 
No
 
 
 
* Are you aware that ITV Choice HD channel is part of OSN offering?
 
Yes
 
No
 
 
 
* Which of the following describes your ITV Choice HD channel viewership best?
 
I have watched ITV Choice HD channel on OSN platform within the last 3 months
 
I have watched ITV Choice HD channel within the last 3 months but not on OSN platform
 
I have watched ITV Choice HD channel but not within the last 3 months
 
 
 
What is the reason you have not watched ITV Choice HD channel in the last 3 months?
   
 
 
 
* How satisfied are you with ITV Choice HD channel overall performance on OSN?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dis-satisfied
 
Very Dis-satisfied
 
 
 
Please explain why you made the above choice for your satisfaction level with ITV Choice HD channel overall performance on OSN?
   
 
 
 
* Please Rank the below channels, as part of the OSN offering, on a scale from 1-3, (where 1 is the channel you like most and 3 is the least)?
BBC Entertainment
ITV Choice HD
BBC lifestyle
 
 
Please rate each of the following ITV Choice HD channel related aspects from 1 – 10 (where 10 is very satisfied with the performance and 1 is not satisfied with the performance), as being part of the OSN offering?
1 Not Satisfied at all 2 3 4 5 6 7 8 9 10 Very Satisfied N/A
* Content variety
* Genre variety
* Image quality
* Fit with OSN brand
* Content novelty
* ITV brand name presence in ME region
* Content relevance to you
* Entertainment
* Engagement
* Being informative
 
 
 
Please list your top 3 most favorite ITV Choice HD shows in general? Show 1:
   
Show 2:
   
Show 3:
   
 
 
 
Please list your 3 least preferred ITV Choice HD shows in general? Show 1:
   
Show 2:
   
Show 3:
   
 
 
 
Based on your experience and taste, what does ITV Choice HD offer best compared to your other favorite British channels?
   
 
 
 
How can ITV Choice HD improve its performance to better cater to your requirements?
   
 
 
 
* Years of employment at OSN?
 
Less than 1 year
 
1-3 years
 
3-5 years
 
More than 5 years
 
 
 
* OSN Department?
 
Ad. sales
 
Admin
 
Box retrieval
 
Broadcast engineer
 
Broadcast operations
 
Conditional access
 
Contact center
 
EPG
 
Corp. development
 
Customer operations
 
Digital media
 
Finance
 
Creative service
 
Customer retention
 
Sales direct/indirect
 
Telesales
 
HR
 
Legal
 
Programming
 
Internal audit
 
New business dev
 
Platform security
 
IT/IS
 
Media operations
 
Sales operations
 
Language services
 
Marketing
 
Supply Chain
 
 
 
* Gender:
 
Male
 
Female
 
 
 
Name: