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This evaluation is designed to obtain your feedback on the IVR/Rollover training on 6/1 - 6/3. Your identity will remain completely anonymous to the instructors who led the class. The responses of all participants will be compiled and presented WITHOUT participant names.
Your complete and honest feedback will continue to improve our ongoing training and delivery of information. Your participation in this evaluation is required & appreciated. |
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| * Please select the training days you were in attendance for. |
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| * Material was presented in a clear logical manner. |
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| * The instructor clarified information when participants appeared confused. |
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| * The instructor explained how the skills obtained in class would be applied to my job. |
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| * My questions requiring research were captured and answered in a timely manner. |
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| * Key points were summarized before moving to the next topic. |
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| * The instructors was approachable and displayed patience when answering questions. |
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| * Different approaches were used to ensure you understood the concepts and materials (i.e. visual aids, hands-on activities, demonstration, self-paced exercises, learning games, group activities, online references/tools, etc.) |
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* Please rank the learning approaches below in order of your preference.
1=MOST PREFERRED
5=LEAST PREFERED |
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| Visual Aids |
| | | Hands on activities (workgroup sessions, scenarios) |
| | | Demonstration |
| | | Self-paced exercises (worked on individually) |
| | | Learning games |
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| * I am comfortable with my understanding of the topics presented. |
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| * I was given enough time for hands on practice. |
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| * I was provided with an appropriate amount of useful examples for the material covered. |
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| * The training materials (e.g. process document and case scenarios) reinforced my learning. |
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| * Needed resources were available. |
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| * The topics and learning activities were effectively organized. |
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| * The case assignments were reflective of material taught and reinforced my learning. |
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| * Did you like the format of the training? (combining other functional areas into a workgroup) |
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* Are their other topics you feel you need training on?
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Please tell us the topics you would like to be trained on. |
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| * Would you like this/these topics presented in the same cross functional format? |
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Please provide a reason why not. Please provide a reason why not. |
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| One thing I would change . . . | | |
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| The most difficult thing I learned was . . . | | |
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| What did you find least valuable or least effective? | | |
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| What did you find most valuable or most effective? | | |
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| * Thank you for responding. A make-up session will be scheduled. Please indicate your job function below for scheduling purposes. |
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