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| 1. Do you employ secretarial staff to transcribe your practice referrals and administration? |
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| 2. Do you employ reception staff to transcribe your practice referrals and administration? |
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| 3. How many secretaries/reception staff undertake this work? |
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| 4. If your secretary/reception staff are on annual leave or sickness leave who carries out your transcription service provision? |
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| 5. Do you use digital dictation / transcription software? |
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| 6. If No, what method do you use? |
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| 7. What is your average turnaround times for the following referrals? |
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| 8. How many referrals on average does your practice produce per week? |
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| 9. How many administration letters on average does your practice produce per week? |
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| 10. If there was a cost effective, secure, accurate and efficient service provision to outsource your digital transcription workload to locally, would you be interested? |
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