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  1. Surveys
  2. 2014
  3. February
  4. K
  5. Knowledge management(KM) effectivenss
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Hello
My name is Pratyusha currently pursuing my Masters in Business Administration from Christ University Institute of Management, I am doing a study on "Developing indicators for effectiveness of knowledge management (KM) "

Your participation in this study is completely voluntary. I would request you to kindly help me in my research by filling up the following questionnaire. Your help in this study is highly solicited. All the data obtained from the following questionnaire would be used only for my research and will be kept confidential.

"Knowledge management (KM) refers to the discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously not captured expertise and experience in individual workers."

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Name:
   
Designation:
   
Organization:
   
 
 
 
What according to you is knowledge management (KM) ?
 
A management requirement
 
Strategic part of the business
 
Something that could be beneficial to the organization
 
Something already been done under a different name
 
 
 
Does your organization gauges the value added or effectiveness KM initiatives or justifies the costs involved?
 
Yes
 
No
 
partially true
 
 
 
Which technologies have been implemented in your organization ?
 
Data warehousing
 
Decision support system
 
Data management system
 
KM software
 
 
 
How has effectiveness of KM playing a role in achieving best outcome with respect to achieving the succeeding factors?
 
Improvement in competitive advantage
 
Improving customer focus
 
Changes Decision making
 
Quicker response to key business issues
 
Improved quality
 
 
 
What is the biggest difficulty in effectively implementing KM in your organization?
 
Lack of understanding of KM and its benefits
 
Determine what type of knowledge is available
 
Extracting quantifiable outcomes for KM used
 
Lack of standards in measuring KM effectiveness
 
Justifying the use of KM in the organization
 
 
 
list the major processes that is to be completed in the value stream of your currently assigned program(s) (i.e have them broken down into major activities),for each of the identified activities what is the average headcount required to perform that activity
   
 
 
 
For each of your identified job activities in the value stream,how much would you estimate average rework generation rates have changed due to the use of (KM asset) as compared to when you were not using asset to complete the job activities ? (please estimate in percentile range)
 
Activity #1 :
 
Activity #2:
 
Activity #3:
 
Activity #4:
 
 
In our organization employees obtain a good extent of new knowledge from external sources ( with 1 being least useful and 5 being highly useful)
seminars
conferences
educational courses
subscription journals
expert networks