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Hello:
You are invited to participate in our survey about your recent purchase. In this survey, you will be asked answer a few questions.

Your participation in this study is completely voluntary however, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
How politely did our representative treat you?
 
Quite nicely
 
Nicely
 
Alright
 
Not nicely at al
 
 
 
How satisfied are you with the overall experience?
 
Quite likely
 
Likely
 
Somewhat likely
 
Not at all likely
 
 
 
How long was your wait on hold before speaking with a service representative?
 
Not at all long
 
Slightly long
 
Moderately long
 
Quite long
 
 
 
How well did our service rep understand your question?
 
Very well
 
Well
 
Well enough
 
Not well at all
 
 
 
Would you recommend our page to others?
 
Quite likely
 
Likely
 
Somewhat likely
 
Not at all likely
 
 
 
Comments/Suggestions: