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Please respond to each item in terms of how descriptive it is of your work unit.
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In this unit, it is easy to speak up about what is on your mind.
If you make a mistake in this unit, it is often held against you.
People in this unit are usually comfortable talking about problems and disagreements.
People in this unit are eager to share information about what does and doesn't work.
Keeping your cards close to your vest is the best way to get ahead in this unit.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
highly inaccurate moderately inaccurate slightly inaccurate neither accurate nor inaccurate slightly accurate moderately accurate highly accurate
Differences in opinion are welcome in this unit.
Unless an opinion is consistent with what most people in this unit believe, it won't be valued.
This unit tends to handle differences of opinion privately or off-line, rather than addressing them directly with the group.
In this unit, people are open to alternative ways of getting work done.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
highly inaccurate moderately inaccurate slightly inaccurate neither accurate nor inaccurate slightly accurate moderately accurate highly accurate
In this unit, people value new ideas.
Unless an idea has been around for a long time, no one in this unit wants to hear it.
In this unit, people are interested in better ways of doing things.
In this unit, people often resist untried approaches.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
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People in this unit are overly stressed.
Despite the workload, people in this unit find time to review how the work is going.
In this unit, schedule pressure gets in the way of doing a good job.
In this unit, people are too busy to invest time in improvement.
There is simply no time for reflection in this unit.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
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This unit experiments frequently with new ways of working.
This unit experiments frequently with new product or service offerings.
This unit has a formal process for conducting and evaluating experiments or new ideas.
This unit frequently employs prototypes or simulations when trying out new ideas.
 
 
This unit systematically collects information on:
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Competitors.
Customers.
Economic and social trends
Technological trends.
 
 
This unit frequently compares its performance with that of:
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Competitors.
Best-in-class organizations.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
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This unit engages in productive conflict and debate during discussions.
This unit seeks out dissenting views during discussions.
This unit never revisits well-established perspectives during discussions.
This unit frequently identifies and discusses underlying assumptions that might affect key decisions.
This unit never pays attention to different views during discussions.
Newly hired employees in this unit receive adequate training.
Experienced employees in this unit receive periodic training and training updates.
Experienced employees in this unit receive training when switching to a new position.
Experienced employees in this unit receive training when new initiatives are launched.
In this unit, training is valued.
In this unit, time is made available for education and training activities.
This unit regularly shares information with networks of experts within the organization.
This unit regularly shares information with networks of experts outside the organization.
This unit quickly and accurately communicates new knowledge to key decision makers.
This unit regularly conducts post-audits and after-action interviews.
 
 
This unit has forums for meeting with and learning from:
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experts from other departments, teams, or divisions.
experts from outside the organization.
customers and clients.
suppliers.
 
 
Please respond to each item in terms of how descriptive it is of your work unit.
Never Infrequently Sometimes Often Always
My managers invite input from others in discussions.
My managers acknowledge their own limitations with respect to knowledge, information, or expertise.
My managers ask probing questions.
My managers listen attentively.
My managers encourage multiple points of view.
My managers provide time, resources, and venues for identifying problems and organizational challenges.
My managers provide time, resources, and venues for reflecting and improving on past performance.
My managers criticize views different from their own.