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LEED survey - 103 E

103 Eisenhower Parkway Occupant Comfort Survey
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Exit Survey
 
 
This survey is intended to assess the comfort of our tenants and help us measure the performance of the building’s heating, ventilation, air conditioning and lighting systems, as well as the cleaning service. It will also serve as a guide to make improvements to these systems and services. We appreciate your taking the time to provide feedback. Most people complete the survey in about 5 minutes
 
 
 
Section 1 - Background Information
 
 
 
How many years have you occupied this building?
Less than one year 1-2 years 3-5 years More than 5 years
 
 
 
On which floor is your office located?
First Second Third Fourth
 
 
 
In which direction does your office face? (Select any that apply)
 
North (facing 105 Eisenhower Parkway)
 
South (facing 101 Eisenhower Parkway)
 
East (facing Eisenhower Parkway)
 
West (facing the rear parking lot)

 
 
 
Which of the following do you use to adjust or control your office environment? (Select any that apply)
 
Blinds
 
Thermostat
 
Portable heater
 
Portable fan
 
Adjustable air vents
 
Other
 

 
 
 
Section 2 - Current Thermal Comfort
 
 
 
What is the current approximate temperature outside?
0° - 10° 10°-20° 20°-30° 30°-40° 40°-50° 50°-60° 60°-70° 70°-80° 80°-90° 90° +
 
 
 
How would you describe the weather outside today?
Clear skies/sunny Partly cloudy Overcast Rainy Snowy
 
 
 
How satisfied are you with the temperature in your office?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
If you are dissatisfied, how would you best describe the source of your discomfort? (Select any that apply)
 
Air movement too high
 
Air movement too low
 
Drafts from windows
 
Drafts from vents
 
Incoming sun
 
Heating/cooling system does not respond quickly enough to the thermostat
 
Other
 

 
 
 
What is currently operating in your office? (Select any that apply)
 
Computers/laptops
 
Lighting
 
Copier/fax machine
 
Dishwasher
 
Other
 

 
 
 
Section 3 - Seasonal Comfort, Winter
 
 
 
In the winter months, how satisfied are you with your office temperature?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
If you are dissatisfied, would you describe the temperature as too hot or too cold?
Too hot Too cold
 
 
 
How would you best describe the source of your discomfort? (Select any that apply)
 
Air movement too high
 
Air movement too low
 
Incoming sun
 
Drafts from windows
 
Drafts from vents
 
Hot/cold surrounding surfaces (floor, ceiling walls or windows)
 
Heating/cooling system does not respond quickly enough to the the thermostat
 
Uneven temperature (some parts always hot while others always cold)
 
Other
 

 
 
 
Section 4 - Seasonal Comfort, Summer
 
 
 
In the summer months, how satisfied are you with your office temperature?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
If you are dissatisfied, would you describe the temperature as too hot or too cold?
Too hot Too cold
 
 
 
How would you best describe the source of your discomfort? (Select any that apply)
 
Air movement too high
 
Air movement too low
 
Drafts from windows
 
Drafts from vents
 
Incoming sun
 
Heating/cooling system does not respond quickly enough to the thermostat
 
Other
 

 
 
 
Section 5 - Acoustical Comfort
 
 
 
How satisfied are you with the noise level in your work space?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
How satisfied are you with the sound privacy in your work space (ability to have conversations without neighbors overhearing and vice versa)?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
Overall, does the acoustical quality in your work space enhance or interfere with your ability to get your job done?
Greatly Enhances Mostly Enhances Somewhat Enhances Neither Enhances or Interferes Somewhat Interferes Mostly Interferes Greatly Interferes
 
 
 
How would you best describe the source of your discomfort? (Select any that apply)
 
Other people's conversations
 
Noises from others' work activities
 
White noise
 
Noise from outside of building
 
Structural building noises (creaking)
 
Technological noises (beeping, humming, high frequency noises)
 
Other
 

 
 
 
Section 6 - Lighting Quality
 
 
 
How satisfied are you with the amount of light provided in your workspace?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
How satisfied are you with the visual comfort of the lighting (glare, reflections, contrast)?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
Which of the following controls do you have over the lighting in your workspace? (Select any that apply
 
Light switch
 
Dimmer
 
Window blinds and shades
 
Desk/task light
 
None of the above
 
Other
 

 
 
 
How satisfied are you with the lighting in storage rooms, stairways and hallways?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
How would you best describe the source of your discomfort? (Select any that apply)
 
Too bright
 
Too dark
 
Not enough personal control
 
Color of light is visually uncomfortable
 
Not enough natural light
 
Glare on computer screen
 
Reflections on computer screen
 
Other
 

 
 
 
Section 7 - Air Quality
 
 
 
How satisfied are you with the air quality in your workspace (dusty, stuffy/stale air, cleanliness, odors)?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
Overall, does the air quality enhance or interfere with your ability to get your job done?
Greatly enhances Mostly enhances Somewhat enhances Neither enhances or interferes Somewhat interferes Mostly interferes Greatly interferes
 
 
 
How would you best describe the source of your discomfort? (Select any that apply)
 
Dusty air
 
Stale or stuffy air
 
Scents from air fresheners
 
Food or body odors, including perfumes
 
Other
 

 
 
 
Section 8 - Cleanliness
 
 
 
How satisfied are you with general building cleanliness?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
How satisfied are you with the cleaning service provided for your workspace?
Very Satisfied Mostly Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Mostly Dissatisfied Very Dissatisfied
 
 
 
Does the cleanliness and maintenance of this building enhance or interfere with your ability to get your job done?
Greatly enhances Mostly enhances Somewhat enhances Neither enhances or interferes Somewhat interferes Mostly interferes Greatly interferes
 
 
 
If you are dissatisfied, how would you best describe the source of your discomfort? (Select any that apply)
 
Floors are dirty
 
Walls and windows are dirty
 
Office surfaces are dusty/dirty
 
Waste baskets are not emptied often enough
 
Common areas are unkempt (copy/print areas cluttered with paper/waste)
 
Bathrooms are messy/dirty
 
Entrances, lobby and other communal areas are unkempt
 
Other