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| * What is your restaurant position? |
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| * What register system did you have before converting to Lonestar? |
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| * Did the Lonestar POS Training Session help you and your team to understand the new POS? |
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What other topics would you suggest be covered during training?What other topics would you suggest be covered during training? |
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| Training new team members on how to use the Lonestar POS is: |
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| * Please list any additional feedback you may have about new team member training. | | |
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| * During the pilot period using the new POS have you received sufficient support from the Lonestar Team? |
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What do you think can be done to improve the level of support? |
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| * Ringing in orders using the Lonestar POS is: |
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| * Do you feel the ordering process is simpler with the Lonestar POS? |
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| * Has order accuracy increased since you started using the Lonestar POS? |
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| * What is your favorite feature/functionality on the new POS? | | |
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| * What is your biggest challenge with the new POS? | | |
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| * Have you used the Micros Help Desk service? |
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| * Were you satisfied with the service provided by the Help Desk, considering the resolution provided and how long it took for the issue to be resolved? |
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| On a scale from 1 to 10 (1 – being completely dissatisfied and 10 – being completely satisfied), how would you describe your satisfaction level with the new POS?
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| | completely dissatisfied | completely satisfied |
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| Web Portal Tools – myLabor and mymicros.net
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| * Adding new team members into the system is: |
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| * Are you currently using the reports available in mymicros.net? |
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| * Do you find mymicros.net reports provide you with all the information required to run your business? |
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| * Have you had any challenges balancing with the new start of day process? |
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| * Have you downloaded the InMotion application to your iPhone or iPad? |
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| * Do you find the information available in InMotion to be helpful in providing you with more visibility to restaurant operations? |
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| * Please list any feedback that you have regarding InMotion: | | |
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| * List any feedback you would like to provide to the Lonestar Team below: | | |
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| * If you would like any follow up from the Lonestar team, please provide your contact information below: | | |
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