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2010
November
M
Manufacturing System
Manufacturing System
0%
Exit Survey »
JIT Adoption and Organization Performance of the Malaysian Manufacturing Companies
Survey Questionnaire
We are undergraduate students of Universiti Tunku Abdul Rahman (UTAR) presently pursuing a Degree course in Bachelor of Commerce (Hons) Accounting. The purpose of this survey is to conduct a research to determine the effects of implementing just-in-time (JIT) in Malaysian manufacturing companies. JIT can be defined as an approach that involves a continuous commitment to the pursuit of excellence in all phases of manufacturing systems design and operations. This questionnaire would be preferred to be answered by production manager. However, it would be answered by anyone else related to the production area.
Instructions:
1)There are THREE (3) sections in this questionnaire. Please answer ALL questions in ALL sections to the best of your knowledge.
2)The contents of this questionnaire will be kept strictly confidential and used solely for academic purposes only.
This section seeks your opinion regarding the CURRENT usage level of the stated production techniques in the company. Please indicate the extent to which your company is using the stated production techniques by using the 5-level Likert scale.
Please use the following scale to indicate the extent the use of the techniques listed below.
This firm has, or uses a/ an:
Never Used
Occasionally Used
Used Half the Time
Usually Used
Always Used
a)A scheduling system to signal what to produce, when to produce it, and how much to produce
b)Integrated product design, where people at all levels are involved with the design process
c)Integrated supplier network, where the emphasis is placed in few suppliers
d)A study and action procedure to reduce setup times
e)Unionized workers
f)Quality circles
g)Focused factory, where competency is developed in a narrowly focused area/ product
h)Preventive maintenance program
i)Line balancing, where every employee at all stations is doing approximately equal amount of work.
j)Education programs about JIT
Never Used
Occasionally Used
Used Half the Time
Usually Used
Always Used
k)Level schedules, where the use of all parts in materials is as evenly distributed over time as possible
l)Stable cycle rate, where the time between completion of two units of production is constant
m)Frequency of delivery of raw materials from vendors
n)Group technology, where group of dissimilar machines are set up in a cell so they can be set up on the same job with little transport distance between group
o)A program to improve quality of the product
p)A program to improve quality of the process used to make the product
q)Fast inventory transportation systems to reduce lead times
r)Flexibility of worker skills, to make labor more able to float from one station to another
s)Products are manufactured according to schedule
t)Daily problems have been handled primarily by employees
This section seeks your opinion regarding the company performance in the recent 2 years. Respondents are asked to indicate the extent to which the company performance by using the 5-level Likert scale. Please circle one number per statement.
Please use the following scale to indicate the extent of the company performance.
Evaluate the company performance in the recent 2 years:
Quality-based Performance
Significant Increase (50 ≤ x ≤ 100%)
Moderate Increase (0 ≤ x < 50%)
No Changes (0%)
Moderate Decrease (0 ≤ x < 50%)
Significant Decrease (50 ≤ x ≤ 100%)
a)Amount of defect goods
b)Rework (repetition of certain parts of production process due to imperfection)
c)Non-durability of company product
d)Customer dissatisfaction (e.g. customer complaints, sales return etc.)
Time-based Performance
Significant Increase (50 ≤ x ≤ 100%)
Moderate Increase (0 ≤ x < 50%)
No Changes (0%)
Moderate Decrease (0 ≤ x < 50%)
Significant Decrease (50 ≤ x ≤ 100%)
e)Queue Times (the waiting time for a single product to be produced)
f)Move Times (the time from one process to another process, e.g. from assembly process to packaging process)
g)Machine Downtime ( time for maintenance when machine breakdown)
h)Lot Sizes (size of production runs/ amount of products produced for each machine set up)
i)Throughput Time / product cycle time
j)Set up time
Inventory Reduction
Significant Increase (50 ≤ x ≤ 100%)
Moderate Increase (0 ≤ x < 50%)
No Changes (0%)
Moderate Decrease (0 ≤ x < 50%)
Significant Decrease (50 ≤ x ≤ 100%)
k)Raw Material (reduction of holding of raw material in the production process)
l)Work in Process (reduction of holding of work in process in the production process)
m)Finished Goods (reduction of holding of finished goods in the company warehouse)
Please use the following scale to indicate the extent of the employee performance.
Evaluate the employee performance in the recent 2 years:
Involvement of Employees in Production Processes
None(0%)
(0%< x ≤ 30%)
(30% < x ≤ 60%)
(60% < x < 100%)
All(100%)
a)Level of empowerment of line employees in decision making
b)Employees’ discretion for the planning of their work
c)Level of participation of the line employees in improvement and suggestion for change
d)Overall employee satisfaction in the manufacturing department
e)Employees’ responsibility for quality inspection
Company Profile
Name of Company
Position of Respondent
CEO
Manager
Supervisor
Senior Staff
Other
Industry
Agricultural
Building Hardware, Building Supplies & Products
Chemicals, Petrochemicals & Pharmaceuticals
Clay/Sand-Based & Non-Metallic Mineral Products
Electrical, Electronic Products Components & Parts
Food & Beverage
Furniture
Iron & Steel
Machinery & Machinery Components
Medical, Scientific, Measuring Equipment & Parts
Photographic, Cinematographic, Video & Optical
Palm & Palm Kernel Oil
Plastic
Pulp, Paper & Paperboard
Rubber
Souvenirs, Handcrafts & Giftware
Sports Goods & Equipments
Supporting Products / Service
Textile & Textile Products
Toys
Transport Equipment, Components & Accessories
Wood & Wood Products
Non-Ferrous Metals
Other
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