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Exit Survey
 
 
Is there any information or services that were not explained to you throughout your move?
   
 
 
 
Is there anything that the Origin or the Destination crews could have done differently that would have helped your move experience?
   
 
 
 
Did you use the Customer Home Page? If you did, did you find the information helpful? Is there any other information that you would have liked in the Customer Home Page?
   
 
 
 
Were the marketing materials you received informative (e.g. Moving Guide, Protecting Your Goods in Transit, Vaulation Coverage, Handling Dangerous Goods)
   
 
 
 
Is there anything we could have done differently that would have helped to improve your moving experience?
   
 
 
 
What was the determing factor that made you originally choose United Van Lines / Mayflower?
 
Sales Person
 
Price
 
Referral from Friend/Family
 
On-Line Research
 
Other
 
 
 
 
What was one of the best benefits you received by moving with United Van Lines / Mayflower?