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Dear MarketMaker Focus Group Participant,
We have asked you to participate today in order to help us learn how to make MarketMaker a more useful tool for the food industry.
The first two hours will be spent working at the computer. You will be asked to complete specific activities using MarketMaker, to reflect upon your experience, and to answer specific questions about your experience.
Your feedback is very important to us! In order for this experience to be as useful as possible we need you to be as honest and forthcoming as possible. If you see areas for improvement, then please let us know. If you have suggestions on how particular features of the site might be better presented or if you wish that other features were available, please do not hesitate to let us know.
Once we have completed the computer lab session, we will move to another space where we will allow you to compare notes and engage in a group discussion. We will be asking you questions about what you see as the potential future uses of MarketMaker.
Please now proceed with the remainder of the survey. |
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| Telephone Number (xxx)xxx-xxxx | | |
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Business/Employer Information |
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What segment(s) of the food industry best describes your business? |
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| Please briefly describe your business. | | |
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Experience with MarketMaker and Related Tools |
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Please choose the selection that best describes your experience with MarketMaker. |
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| Please comment on your use of MarketMaker | | |
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Please indicate other Internet sites that you use regularly. |
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Do you have a computer in your home? |
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If you have Internet access at home how often do you generally use it?
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Check the response that corresponds with your level of computer use in each area.
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Characterize your Internet connection at home:
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If you have Internet access at work how often do you use it?
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Characterize your Internet connection at work:
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Timed Activity - wait for instructions to proceed |
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In 10 minutes (or less) navigate throughout a MarketMaker state site (of your choice) and indicate which of the following features you find. |
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| Please describe any difficulties you encountered. | | |
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In the following section you will be asked to perform three separate activites using MarketMaker, to reflect on your experience, and to provide feedback on what you like or dislike about MarketMaker. You should expect to spend 15-20 minutes on each activity. |
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The long winter finally got to you. You decided to pull up your stakes and relocate to a warmer location, Georgia. Friends and family are important to you, but so is being able to locate fresh, locally-grown food. Make a list of the six most important foods to you and your family and use the Georgia MarketMaker website to locate at least one source of as many of them as possible. While you're at it, map the places where you can find them. |
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Please indicate the ease of use of MarketMaker in performing this activity. |
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| What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity? | | |
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| Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features? | | |
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Your Aunt Martha and Uncle Henry live on a farm near Shelbyville, Indiana. Their daughter, Olga, has spent the last two years at Indiana University, where she was working on a dual major in medieval history and Soviet philosophy. Uncle Henry recently lost his job at the local plant that supplied hood ornaments to Buick. Aunt Martha is holding everything together with her job at the local QuickMart.
Olga is planning to put her studies on hold, return to the farm, and help her parents on the farm. She would like to help her parents convert their farm to organic production and is looking for a market for high-end organic vegetables.
Help her locate restaurants, farmers markets, and small retail grocers in affluent areas of Indianopolis. Create lists and map them out. |
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Please indicate the ease of use of MarketMaker in performing this activity. |
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| What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity? | | |
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| Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features? | | |
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It's been three years since Olga left college and she has been very successful with her business. She enjoys business so much that she is considering returning to college to pursue an MBA. But, she'd like to first pay off existing student loans and put away some cash. The farm is now USDA Organic certified.
Olga grew fond of her morning coffee and croissant while at the university...so much so, that she figured out how to make them herself while back on the farm. Friends and family think she ought to consider making them and selling them alongside her organic vegetables. She thinks this might be the key to her getting back to her neglected studies.
Using the Indiana and Ohio MarketMaker sites, help Olga find target markets for her delicious fresh croissants.
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| Briefly describe your search strategy. What MarketMaker tools did you use? | | |
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Please indicate the ease of use of MarketMaker in performing this activity. |
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| What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity? | | |
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| Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features? | | |
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Olga’s croissants were a hit! She made a tidy sum, allowing her to return to complete her studies. She turned over the operation to Aunt Martha, placing her on her first post-MBA job where she has parlayed her farm-based business experience into a job as purchasing agent for a prestigious exclusive private college’s food service. These spoiled rich kids are used to eating good, very good (some only eat things like grass-fed beef and organic bok choy).
Her job is in Atlanta. Help her find multiple sources of grass-fed beef, bok choy, and other interesting food that you think might appeal to these little snobs.
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| List the items you searched for and indicate if you found them or not. | | |
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Please indicate the ease of use of MarketMaker in performing this activity. |
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| What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity? | | |
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| Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features? | | |
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| Feel free to comment on any additional features that you would like to see integrated into future versions of MarketMaker. | | |
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May we contact you via e-mail or telephone regarding your experience using MarketMaker in the future? |
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(Optional Activity) Updating Your Business Profile on MarketMaker |
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Log In to MarketMaker using the information provided (by Sandy).
Edit your profile to more accurately describe your business.
Post a very simple ad to the MarketPlace through your user account. |
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| Please describe your experience | | |
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