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. How long have you been a customer here
 
2 First time
 
Less than 3 months
 
One year
 
Three years
 
Over 5 years
 
 
 
How convenient is our company to use?
 
Extremely convenient
 
Very convenient
 
Moderately convenient
 
Slightly convenient
 
Not at all convenient
 
 
 
Did you find what you came in for?
 
Yes
 
No
 
 
 
How important do the employees at our company make you feel?
 
Extremely important
 
Very important
 
Moderately important
 
Slightly important
 
Not at all important
 
 
 
How helpful was our customer service representative?
 
Extremely helpful
 
Slightly helpful
 
not at all helpful
 
 
 
Compared to our competitors, are our prices higher, lower, or about the same?
 
A great deal higher
 
Somewhat higher
 
About the same
 
Somewhat lower
 
A great deal lower
 
Don't know
 
 
 
How likely are you to recommend company to others?
 
Most likely
 
Somewhat likely
 
Maybe
 
Not at all likely
 
 
 
Were you satisfied or dissatisfied with your last experience with our company?

 
Extremely satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Extremely dissatisfied
 
 
 
What is one thing you like about our Company?
 
cleanest,
 
customer service
 
other
 
 
 
Would you follow us on social network?
 
Yes
 
No
 
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