| |
Hello:
You are invited to participate in our 2014 Membership Survey. In this survey you will be asked to answer questions about the Retired Employees of San Diego County, Inc. (RESDC) and the services it offers to you. It will take approximately 10 to 15 minutes to complete the questionnaire. If you have already received a phone call by one of our RESDC Volunteers and have completed the survey over the phone, please do not continue with this survey.
Your participation in this study is completely voluntary. It is very important for us to learn your opinions so that we can better equip ourselves to serve you.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact RESDC at 619-688-9229 or by email at [email protected].
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
Sincerely,
Retired Employees of San Diego County, Inc.
|
| |
|
|
|
| |
| * How long have you been a RESDC member? |
| |
|
|
|
|
| |
| * How long have you been retired from the County of San Diego? |
| |
|
|
|
|
| |
| * For purposes of retirement benefits, do you know if you are: |
| |
|
|
|
|
| |
| * What department did you retire from? | | |
|
|
|
|
| |
| * When & where did you first hear of RESDC? | | |
|
|
|
|
| |
| * When you hear the organization's name, the Retired Employees of San Diego County, what main idea comes to mind? | | |
|
|
|
|
| |
| * There are 4 main reasons retirees/employees become members of RESDC. Which ONE best describes the reason you joined? |
| |
|
|
|
|
| |
| * Overall, how satisfied are you with your membership? |
| |
|
|
|
|
| |
| * There are 3 categories of membership benefits RESDC offers its members: Supplemental Insurance Programs, See's Candy Discount, and the opportunity for family members to apply for scholarships. As a RESDC member, which have you, or your family, utilized or applied for: |
| |
|
|
|
|
| |
| * Which Supplemental Insurance Programs are you currently enrolled in? |
| |
|
|
|
|
| |
| * Have you ever been enrolled in the SDCERA Delta Dental or Cigna Dental Plans? |
| |
|
|
|
|
| |
| * Do you know RESDC also offers group rates for pet and travel insurance, legal service plan, and hearing aid discount plan? |
| |
|
|
|
|
| |
| * Are there any other benefits you would like to see RESDC offer? |
| |
|
|
|
|
|
|
|
|
| |
| * RESDC holds six events a year including General Membership Meetings, the Flag Luncheon, the Health Fair Picnic and the Holiday Luncheon. Have you attended any of these events? |
| |
|
|
|
|
| Which events did you attend in 2013?
|
|
|
|
|
|
| |
| * Which one of the following 6 reasons best describes why you didn't attend any of our events last year? |
| |
|
|
|
|
| |
| * Is it likely you will attend a future event? |
| |
|
|
|
|
| |
| * Would you like to see local day trips, like an afternoon Padre Game or visit the Getty Museum, added to our activities program? |
| |
|
|
|
|
| |
| * Would you like to see overnight trips, like a weekend in Las Vegas or Palm Springs, added to our activities program? |
| |
|
|
|
|
| |
| * Would you like to see additional discount tickets to amusement parks or department stores offered? |
| |
|
|
|
|
| |
| * Do you have a specific type of discount in mind? |
| |
|
|
|
|
|
|
|
|
| |
| * Have you ever had the opportunity to contact our office? |
| |
|
|
|
|
| |
| * What was the purpose of your call or visit? | | |
|
|
|
|
| Please rate the service you received with 5 representing excellent and 1 being poor. 0 can be used for Neutral or I Don't Know.
|
|
|
|
|
|
| |
| * Do you receive the RESDC newsletter? |
| |
|
|
|
|
| |
* How often do you read our newsletter?
|
| |
|
|
|
|
| |
| * How much of our newsletter do you read? |
| |
|
|
|
|
| |
| * What is your overall satisfaction of the newsletter? |
| |
|
|
|
|
| |
| * How relevant is the information in the newsletter? |
| |
|
|
|
|
| One a scale from 1 to 4, with 4 being the most import and and 1 being the least important, please rate each part of the newsletter.
|
|
|
|
|
|
| |
| * How could the newsletter be better? | | |
|
|
|
|
| |
| * Do you receive emails from RESDC? |
| |
|
|
|
|
| |
| * Do you feel the emails contain information that is useful and timely? |
| |
|
|
|
|
| |
| * Would you like to receive them? |
| |
|
|
|
|
| |
| * What is your email address? | | |
|
|
|
|
| |
| * Have you ever visited the RESDC Website? |
| |
|
|
|
|
| |
| * Do you use the internet to visit other websites? |
| |
|
|
|
|
| |
| * How satisfied are you with our website? |
| |
|
|
|
|
| |
| * On your last visit, what was your primary reason for visiting our website? |
| |
|
|
|
|
| |
| * RESDC is now on Facebook, Twitter, and LinkedIn. Have you ever visited any of our social media sites? |
| |
|
|
|
|
| One a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Retirement? 5 being the most effective and 1 being the least effective. 0 can be used for Neutral or I Don't Know.
|
|
|
|
|
|
| On a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Supervisors? 5 being most effective and 1 being the least effective? 0 can be used for Neutral or I Don't Know.
|
|
|
|
|
|
| One a scale of 1 to 5, how satisfied are you with the benefits you receive as a RESDC member? 5 being the most satisfied and 1 being the least satisfied. 0 can be used for Neutral or I Don't Know.
|
|
|
|
|
|
| On a scale of 1 to 5, how satisfied are you with the service the RESDC staff provides? 5 being the most satisfied and 1 being the least satisfied. 0 can be used for Neutral or I Don't Know.
|
|
|
|
|
|
| On a scale of 1 to 5 how effective is RESDCs communication with you through the newsletter and email? 5 representing excellent communication and 1 being poor communication. 0 can be used for Neutral of I Don't Know.
|
|
|
|
|
|
| On a scale of 1 to 5 how satisfied are you with the programs and activities RESDC provides? With 5 representing excellent programs and activities and 1 representing poor programs and activities? 0 can be used for I Don't Know
|
|
|
|
|
|
| |
| * Have you ever recommended our membership to anybody? |
| |
|
|
|
|
|
|
|
|
| |
| Please tell me about something specific you think we do really well. | | |
|
|
|
|
| |
| Please tell me about something specific you would like us to do better. | | |
|
|
|
|
| |
| Our survey is now complete! Would you like to add any final thoughts or suggestions? | | |
|
|
|
|
| |
| * For specification purposes, please state your gender: |
| |
|
|
|
|
Loading...
