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Exit Survey
 
 
How long have you been a RESDC member?
 
Two years or less
 
3 to 10 years
 
11 to 20 years
 
More than 20 years
 
 
 
How long have you been retired from the County of San Diego?
 
Two years or less
 
3 to 10 years
 
11 to 20 years
 
More than 20 years
 
Not retired yet
 
Not applicable (e.g. surviving spouse)
 
 
 
For purposes of retirement benefits, do you know if you are:
 
Tier 1
 
Tier 2
 
Tier A
 
Tier B
 
Tier c
 
Don't Know
 
 
 
What department did you retire from?
   
 
 
 
When & where did you first hear of RESDC?
   
 
 
 
When you hear the organization's name, the Retired Employees of San Diego County, what main idea comes to mind?
   
 
 
 
There are 4 main reasons retirees/employees become members of RESDC. Which ONE best describes the reason you joined?
 
RESDC is the only organization representing retiree interests
 
RESDC provides membership benefits like Dental/Vision Insurance
 
RESDC hosts special events and general meetings
 
RESDC membership was recommended by a friend
 
None of the Above
 
 
 
Overall, how satisfied are you with your membership?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral or Don't know
 
 
 
There are 3 categories of membership benefits RESDC offers its members: Supplemental Insurance Programs, See's Candy Discount, and the opportunity for family members to apply for scholarships. As a RESDC member, which have you, or your family, utilized or applied for:
 
Supplemental Insurance Programs
 
See's Candy Discount
 
Scholarship Program
 
None of the Above
 
 
 
Which Supplemental Insurance Programs are you currently enrolled in?
 
Safeguard/Metlife Dental HMO
 
Ameritas Dental PPO
 
VSP Vision PPO
 
Vision Indemnity
 
Other
 
 
 
Have you ever been enrolled in the SDCERA Delta Dental or Cigna Dental Plans?
 
Yes
 
No
 
 
 
Do you know RESDC also offers group rates for pet and travel insurance, legal service plan, and hearing aid discount plan?
 
Yes
 
No
 
 
 
Are there any other benefits you would like to see RESDC offer?
 
Yes
 
No
 
 
 
Which ones?
   
 
 
 
RESDC holds six events a year including General Membership Meetings, the Flag Luncheon, the Health Fair Picnic and the Holiday Luncheon. Have you attended any of these events?
 
Yes
 
No
 
 
Which events did you attend in 2013?
Yes No
General Membership Meetings
Flag Day Luncheon
Healthcare Picnic
Holiday Luncheon
 
 
 
Which one of the following 6 reasons best describes why you didn't attend any of our events last year?
 
Live out of Town
 
Transportation issues
 
Inconvenient time
 
Inconvenient location
 
No interest in event
 
Other reason
 
 
 
Is it likely you will attend a future event?
 
Yes
 
No
 
 
 
Would you like to see local day trips, like an afternoon Padre Game or visit the Getty Museum, added to our activities program?
 
Yes
 
No
 
 
 
Would you like to see overnight trips, like a weekend in Las Vegas or Palm Springs, added to our activities program?
 
Yes
 
No
 
 
 
Would you like to see additional discount tickets to amusement parks or department stores offered?
 
Yes
 
No
 
 
 
Do you have a specific type of discount in mind?
 
Yes
 
No
 
 
 
Which type?
   
 
 
 
Have you ever had the opportunity to contact our office?
 
Yes
 
No
 
 
 
What was the purpose of your call or visit?
   
 
 
Please rate the service you received with 5 representing excellent and 1 being poor. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
 
 
 
 
Do you receive the RESDC newsletter?
 
No
 
Yes
 
 
 
How often do you read our newsletter?
 
Always
 
Frequently
 
Sometimes
 
Rarely
 
 
 
How much of our newsletter do you read?
 
Less than half
 
About half
 
More than half
 
 
 
What is your overall satisfaction of the newsletter?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral/Don't Know
 
 
 
How relevant is the information in the newsletter?
 
Very relevant
 
Relevant
 
Irrelevant
 
Very irrelevant
 
Neutral/Don't Know
 
 
One a scale from 1 to 4, with 4 being the most import and and 1 being the least important, please rate each part of the newsletter.
4 - Most Important 3 - Important 2 - Not Very Important 1 - Least Important Don't Know
President's Message
Benefits Column by Stan Coombs
Executive Director Column
Pension Facts
Bits & Pieces
In Memory
 
 
 
How could the newsletter be better?
   
 
 
 
Do you receive emails from RESDC?
 
Yes
 
No
 
 
 
Do you feel the emails contain information that is useful and timely?
 
Yes
 
No
 
 
 
Would you like to receive them?
 
Yes
 
No
 
 
 
What is your email address?
   
 
 
 
Have you ever visited the RESDC Website?
 
No
 
Yes
 
 
 
Do you use the internet to visit other websites?
 
Yes
 
No
 
 
 
How satisfied are you with our website?
 
Very satisfied
 
Satisfied
 
Dissatisfied
 
Very dissatisfied
 
Neutral/No Opinion
 
 
 
On your last visit, what was your primary reason for visiting our website?
 
General information about RESDC
 
Information about RESDC events
 
Information about your pension
 
General Information about public pensions
 
Other
 
 
 
 
RESDC is now on Facebook, Twitter, and LinkedIn. Have you ever visited any of our social media sites?
 
Yes
 
No
 
 
One a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Retirement? 5 being the most effective and 1 being the least effective. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
 
 
 
On a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Supervisors? 5 being most effective and 1 being the least effective? 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
 
 
 
One a scale of 1 to 5, how satisfied are you with the benefits you receive as a RESDC member? 5 being the most satisfied and 1 being the least satisfied. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
 
 
 
On a scale of 1 to 5, how satisfied are you with the service the RESDC staff provides? 5 being the most satisfied and 1 being the least satisfied. 0 can be used for Neutral or I Don't Know.
5 4 3 2 1 0
 
 
 
On a scale of 1 to 5 how effective is RESDCs communication with you through the newsletter and email? 5 representing excellent communication and 1 being poor communication. 0 can be used for Neutral of I Don't Know.
5 4 3 2 1 0
 
 
 
On a scale of 1 to 5 how satisfied are you with the programs and activities RESDC provides? With 5 representing excellent programs and activities and 1 representing poor programs and activities? 0 can be used for I Don't Know
5 4 3 2 1 0
 
 
 
 
Have you ever recommended our membership to anybody?
 
Yes
 
No
 
 
 
Why or Why Not?
   
 
 
 
Please tell me about something specific you think we do really well.
   
 
 
 
Please tell me about something specific you would like us to do better.
   
 
 
 
Our survey is now complete! Would you like to add any final thoughts or suggestions?
   
 
 
 
 
 
Male
 
Female