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Membership 2017

2017 RESDC Membership Survey
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Exit Survey
 
 
Welcome to the 2017 Membership Survey for Retired Employees of San Diego County, or RESDC, a nonprofit advocacy organization. Your participation is important so we can better serve our members!
 
  • It will take approximately 10 minutes to complete.
  • Survey responses are confidential. Data from this research will be reported only in the aggregate.
  • Do not use your browser's back button. If you need to go back, use the link provided on the survey.
  • As a token of our appreciation, at the end of the survey you will be given the option to enter an Opportunity Drawing for a See's Candy Certificate! One survey respondent will be randomly selected to receive a See's Candy Certificate, good for a one-pound ready-packed or specially packed box, redeemable at any of the See's retail stores. Must be a current member of RESDC to participate.
If you have questions, you may contact RESDC at 619-688-9229 or by email at [email protected]

Click the Continue button below to begin the survey.
 
 
 
General Questions
 
How important are each of the following reasons in your decision to be a member of RESDC?
Very Unimportant Unimportant Important Very Important
RESDC represents and advocates for retiree interests
RESDC provides membership benefits such as dental and vision insurance
RESDC provides timely information about retirement related issues
RESDC hosts events and general meetings
 
 
How satisfied are you with your overall membership?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
What do you wish someone had told you about retirement while you were still an active employee?
   
 
 
 
What is your age?
 
55 and under
 
56 to 60
 
61 to 65
 
66 to 70
 
71 to 75
 
76 to 80
 
81 to 85
 
86 and over
 
 
 
Benefits & Discounts
 
Are you aware of the following RESDC benefits and discounts?
No, not aware Yes, aware
Group rates on insurance plans: dental, vision, travel, pet, homeowner, auto, and more
Living Trust Estate Plan Discount
See’s Candy Discount
Discounts to Local Attractions (Recreation Connection)
Online Discounts on Services & Products (NPP Gov)
Scholarship Program
 
 
How satisfied are you with the benefits and discounts you receive as a RESDC member?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
Please describe any other benefits or discounts you would like to see RESDC offer to members.
   
 
 
 
If you’re interested in learning more about the benefits and discounts RESDC offers to members, please visit www.resdc.net or call (619) 688-9229.
 
 
 
Events
 
 
Which RESDC events have you attended?
 
General Membership Meeting(s)
 
Evening at the Theatre
 
Flag Day Luncheon
 
Day with the Padres
 
Coming Home
 
Health Fair Picnic
 
Holiday Luncheon
 
None - I have not attended any RESDC events

 
 
 
Which of the following factors, if any, impede you from attending RESDC events?
 
Live out of town
 
Transportation issues
 
Health or medical reasons
 
Inconvenient time
 
Inconvenient location
 
Needed more information or reminders
 
Too busy
 
No interest in the events
 
None of the above - there is nothing impeding me from attending RESDC events
 
Other (please describe)
 

 
 
How satisfied are you with the events and activities RESDC provides?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
Please describe any other events or activities you would like to see RESDC offer to members.
   
 
 
 
Customer Service
 
 
Have you ever contacted the RESDC office?
 
Yes
 
No
 
 
 
What was the purpose of your call or visit?
   
 
 
How satisfied are you with the customer service you received?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
Communications - NETWORK, Emails, Website, Social Media
 
 
How often do you read the RESDC newsletter, The NETWORK?
 
Always
 
Frequently
 
Sometimes
 
Rarely
 
 
How satisfied are you with the RESDC newsletter, The NETWORK?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
Do you feel that the emails from RESDC contain information that is useful and timely?
 
Always
 
Frequently
 
Sometimes
 
Rarely
 
N/A - don't receive emails
 
 
 
Have you ever visted the RESDC website?
 
Yes
 
No, I don't have internet and/or a computer
 
No, I've never had a reason to visit the RESDC website
 
No, I didn't know RESDC had a website
 
Other (please describe)
 
 
 
How satisfied are you with the RESDC website?
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know
 
 
 
 
On your last visit, what was your primary reason for visiting our website?
 
General information about RESDC
 
Information about RESDC benefits or discounts
 
To register or get information about RESDC events
 
General information about public pensions
 
Information about your pension
 
To read the newsletter, The NETWORK
 
Other (please describe)
 
 
 
 
RESDC is on Facebook and Twitter. Have you ever visited any of our social media sites?
 
Yes
 
No, I don't have internet and/or a computer
 
No, I've never had a reason to visit RESDC on social media
 
No, I didn't know RESDC was on social media
 
No, I don't feel comfortable with or don't want to use social media
 
Other (please describe)
 
 
 
 
Is there anything that would increase your satisfaction with RESDC communications (i.e. newsletter, emails, website, & social media)?
   
 
 
 
Advocacy and Representation
 
On a scale of 1 to 5, how effective do you think RESDC is a representing your interests with the Board of Retirement and Board of Supervisors? 1 being least effective and 5 being most effective.
1 (least effective) 2 3 4 5 (most effective) Don't Know
Board of Retirement
Board of Supervisors
 
 
 
Closing Thoughts
 
 
Would you like to add any final thoughts or suggestions on how we as an organization can improve or continue doing well?
   
 
 
Contact Information
Optionally provide your contact information. Your responses on this survey will NOT be published with any identifying information. This information will only be used to: 1) enter you in the Opportunity Drawing for a See's Candy Certificate (only current RESDC members are eligible), and 2) follow up with you if we have questions about your feedback.
First Name : 
Last Name : 
Phone : 
Email Address :