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Surveys
2013
December
M
Millersburg - Customer Pay Survey
Millersburg - Customer Pay Survey
Nicholson Family Owned Dealerships
Chuck and Barry Nicholson, Owners
7190 State Route 39 Millersburg, Ohio 44654
(330) 674-4015 www.Nicholsonauto.com
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Exit Survey
My name is Nola Carder/Hagan, and I am the Customer Care manager for Chuck Nicholson, Inc.
Satisfied customers are the lifeblood of any company, and ours is no exception. Your continued patronage is important to us. I am personally contacting you to make sure that we are doing everything that we can to make your visit as pleasant as possible.
I know you are very busy, so I will be brief. We would very much like to know how we're doing. I would be most appreciative if you would take a moment to fill out this survey, or call me to complete the survey over the phone.
Thank you for your time.
Sincerely,
Nola Carder/Hagan
Customer Care Manager
Chuck Nicholson, Inc.
[email protected]
I Agree
Were you completely satisfied with your service consultant?
Yes
No
Were all items repaired or resolved to your satisfaction?
Yes
No
Was your vehicle ready when promise?
Yes
No
On a scale of 1 to 5 ( with 5 being the best ), how would you rate the services you are receiving from our Service Department?
5 - Excellent
4 - Good
3 - Fair
2 - Not very good
1 - Very bad
Would you recommend Chuck Nicholson's Service Department to others?
Yes
No
Are you completely satisfied with our dealership?
Yes
No
If you answered no to any of the questions, would you mind telling us why?
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