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Thank you in advance for taking the time to provide your feedback. You must complete the survey 100% in order to be automatically entered to win an iPod touch.

Please answer all questions in this survey based upon the person you were considering Learning Ally for, and choose one answer per question that best applies, unless otherwise noted.
 
 
 
* Who or what initially drove you to visit LearningAlly.org?
 
Recommended by School/Teacher
 
Recommended by Family/Friend
 
Recommended by Medical Practitioner
 
Saw online banner advertisement
 
Came up in search results (e.g. Google, Yahoo, Bing)
 
Received e-mail communication
 
Attended conference
 
Other
 
 
 
 
* What was your original intent when visiting LearningAlly.org?
 
My child struggles with reading/learning and I was looking for a supplemental reading aid (e.g. Audiobooks, Electronic Readers, Tablets)
 
I was looking for a formal lesson-based reading program that would teach my child how to read/learn (e.g. Sylvan Learning Center, Orton Gillingham, Kumon)
 
I was looking for a service that would allow my child to listen to books/magazines for pleasure
 
I was doing research on resources for my child who is struggling with reading
 
My child has a visual impairment and I am seeking sources of reading material
 
Other (Describe in your own words)
 
 
 
* What was your main objective in looking for reading support for your child?
 
To improve basic reading skills (get to age appropriate level)
 
To accelerate reading skills (exceed age appropriate level)
 
To increase reading speed
 
To give my child a broader selection of reading materials for pleasure and/or educational purposes
 
To give my child reading materials in an accessible format
 
I was not looking for reading support
 
Other
 
 
 
 
* Describe, after having visited our website, what you believe Learning Ally offers?
 
Not sure
 
Books on tape for the general public
 
Audiobooks to support struggling readers
 
A formal lesson-based reading program
 
A tutoring service
 
An interactive educational program
 
Other (Describe in your own words)
 
 
 
* Which of the following best describes why you decided not to have your child join Learning Ally?
 
Not interested
 
Interested, but was not sure if my child qualified
 
Interested, and diagnosed, but was unclear about your 'Eligibility' documentation requirements
 
Learning Ally does not offer what I originally thought (Describe in your own words)
 
 
 
* Please choose one of the following that best describes why you were not interested in joining Learning Ally.
 
After reviewing the website, I was still unsure about Learning Ally and its service offerings
 
I don't believe that audiobooks will provide the support my child needs
 
The online registration process was difficult, I had a problem registering, and/or it was too long
 
Could not afford the services
 
I did not realize billing information would be requested during my free trial registration
 
Not ready to buy (comparison shopping)
 
 
 
* Please choose one of the following that best describes what issue you had with registering online.
 
I was unable to successfully upload my child’s certification documentation
 
I was unable to enter my credit card information
 
My credit card was being rejected
 
I received an error when placing my order
 
The registration process was too long
 
Other
 
 
 
* Was it clear to you why you were being asked to provide your credit card information?
 
Yes
 
No. Why?
 
 
 
* Was the 10 day trial long enough to evaluate Learning Ally?
 
Yes
 
No
 
 
 
* If you need more time, what would be a more acceptable time frame to evaluate a Learning Ally membership?
 
14 days
 
20 days
 
30 days
 
 
 
* When you were deciding to sign up your child for a Learning Ally membership, would it have made a difference to have a monthly membership option, with no annual obligation? Choose from scale of 1 to 5, where 5 indicates that a monthly option would have made a very big difference in your decision to sign up your child.
 
 
 
* If Learning Ally offered a monthly membership fee option, with the same benefits as an annual membership without an annual obligation, what monthly price would you be willing to pay?
 
 
 
* What one change would have the greatest impact in affecting your decision to sign up your child to try Learning Ally's service?
 
A clearer explanation of who is eligible for membership.
 
A clearer explanation of what eligibility documentation I need to provide to Learning Ally and why.
 
A longer trial period.
 
A lower price.
 
A monthly price plan option.
 
More information to help me determine whether audiobooks are likely to help my child.
 
More information about whether Learning Ally is the right audiobook service for my child.
 
Ability to determine whether Learning Ally has the books my child needs.
 
 
 
* If we changed the above, how likely would you be to sign up your child, based on the following 1-5 scale:
 
 
 
* Has your child been formally evaluated and diagnosed with a reading disability?
 
Yes, my child has a reading disability or visual impairment and has been formally evaluated and diagnosed
 
I believe my child has a disability but has not been formally evaluated and diagnosed
 
My child does not have a reading disability, but has another learning disability (e.g. ADD/ADHD)
 
No, my child does not have a reading/learning disability or visual impairment
 
 
 
* What disability has your child been formally diagnosed with?
 
Dyslexia or Other Reading Disability
 
Blind/Visual Impairment
 
Other
 
 
 
* Does your child have an IEP/504 plan?
 
Yes
 
No
 
In progress of completing
 
I don't know
 
 
 
* Has your child used or is currently using other educational aids to help overcome his/her reading struggles?
 
Yes
 
No
 
 
 
* What type of educational aids has your child used or is currently using?
 
Formal lesson-based programs (e.g. Sylvan Learning Center, Orton Gillingham, Kumon)
 
Supplemental reading aids (e.g. Electronic Readers, Tablets, Audiobooks)
 
Both formal lesson-based programs and supplemental reading aids
 
 
 
* What formal lesson-based programs has your child used or is currently using? (Check all that apply)
 
Hooked on Phonics
 
Sylvan Learning Center
 
Orton Gillingham
 
Kumon
 
Tutor (Online or In Person)
 
Other
 

 
 
 
* What supplemental reading aids has your child used or is currently using? (Check all that apply)
 
Electronic Reader & Tablets (e.g. Kurzweil)
 
Audiobooks (e.g. Bookshare, Audible.com)
 
Other

 
 
 
* Which of the following programs or services would be most helpful for you and your child to support their reading efforts? (Check all that apply)
 
A parent community that I can engage with 1:1 to compare strategies and experiences
 
Guidelines on how to best navigate the school system (e.g. IEPs)
 
Guidance on how to talk to my child’s teacher
 
Homework tips
 
Guidelines for how to find the right tutor
 
More information around college prep
 
Access to audiobooks without needing a diagnosis to access
 
Other

 
 
 
* Would you consider Learning Ally to provide these programs and services to your child?
 
Yes
 
No. Why?
 
 
 
* What is the age of your child?
   
 
 
 
* What level of school is your child in?
 
Elementary School
 
Middle School
 
High School
 
College
 
Not in school
 
 
 
* Is your child homeschooled?
 
Yes
 
No
 
 
 
* State
   
* Zip Code
   
 
 
 
* What browser did you use when registering online?
 
Internet Explorer
 
Safari
 
Firefox
 
Chrome
 
Other
 
 
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