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O365 Office Suite: Pre-Migration (Pivot Comps)

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Exit Survey
 
 
Thank you in advance for taking the time to complete this survey. Your input is valuable to us! If you should have any questions while taking this survey, please contact Heather Gomez ([email protected] or 510.250.2582). Thank you again.

Targeted Audience:
Pivot staff that have been issued a Pivot computer/device and have a Pivot email account

Purpose:
As we prepare to support the roll-out of the Office 365 Office Suite (Word, Excel, PowerPoint, Outlook) to staff members, these survey questions are intended to support us understanding the types of devices in use for Pivot-related work, the best type of support to provide during the roll-out, and how best to structure the roll-out based upon device usage and location.

Duration:
This survey shouldn't take more than 5-10 minutes to complete.
 
 
Tell us who you are:
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
Our records indicate that you've been issued a Pivot computer. Do you use this as your primary device for Pivot-related work you do in Microsoft Word, Excel, PowerPoint, and Outlook?
 
Yes
 
No
 
 
 
Do you work primarily remotely from the Pivot Oakland office (e.g. rarely come into the Pivot office, <1 time per month)?
 
Yes
 
No
 
 
 
Do you use other Pivot-issued or personal devices for Pivot-related work in Microsoft Word, Excel, PowerPoint, Outlook, and OneNote (i.e. serving as secondary device(s))?
 
Yes
 
No
 
 
If yes, please provide type (desktop/laptop, tablet, phone), operating system, and whether a Microsoft Office suite license is in use for each device you use. Need help?
Pivot or Personal DeviceDevice TypeOperating SystemIs a Microsoft Office Suite license installed?What version of Microsoft Office is installed?
Device 1
Device 2
Device 3
Device 4
Device 5
 
 
In thinking about the upcoming roll-out of the use of Pivot's Office 365 Microsoft Suite (i.e. Word, Excel, PowerPoint, Outlook, OneNote), which type(s) of support would you most likely leverage if such were provided?
Definitely Wouldn't Use Unlikely Neutral Likely Definitely Would Use
Self-service (e.g. written documentation and/or pre-recorded video demo)
Self-service Following Live Remote Demo
"Office Hour"-like Live Remote Support
Personal Live Support by Appointment (Oakland office or remote)
 
 
 
Have you already accessed some of the Office 365 apps online (e.g. Office Suite with Word, Excel, PowerPoint, etc.) and/or downloaded from the online portal?
 
Yes
 
No
 
 
If so, which ones?
UsedPlease indicate your experience and/or questions
Office 2016 Suite Install (e.g. Word, Excel, PowerPoint, Outlook)
Mail Online
Calendar Online
People Online
Word Online
Excel Online
PowerPoint Online
OneNote Online
OneDrive
 
 
While we previously migrated our email to Office 365, if the following support mediums were offered to walk you through the essentials of the online portal for Office 365, how likely would you leverage them?
Definitely Wouldn't Use Unlikely Neutral Likely Definitely Would Use
Short, pre-recorded videos
Webinar - Demo + Q&A