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  5. OCIO Tools Review
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Your input is extremely valuable in shaping the future direction of OCIO. All responses will contribute to building a picture of the tools/systems used by OCIO to perform our work activities.

PLEASE NOTE: Survey needs to be completed in 1 sitting. Once you leave a screen you can not go back.

If you have any questions please contact Michelle Sechser at [email protected].

Compliance Assurance Team
Program Management & Operations
 
 
Background Information
 
 
 
* Name:
   
 
 
 
Directorate:
 
 
 
What is your core business? (select all that apply)
 
Advice/Consulting
 
Business/Operational Support
 
Compliance Assurance
 
Contract Management
 
Customer Service
 
Financial Management
 
Innovation
 
Policy/Guidelines/Frameworks
 
Procurement
 
Program/Project Management
 
Product/Service Delivery
 
Research
 
Security/Risk
 
Strategy
 
Vendor Management
 
Other (please specify)
 

 
 
 
Who are your primary customers?
 
OCIO
 
Agencies (SA Government)
 
National/Cross Jurisdictions
 
General Public
 
Suppliers/Vendors
 
Other (please specify)
 

 
 
 
Tools Usage and Satisfaction
 
 
 
What OCIO tools/systems do you use regularly as part of your job (complete only those that apply)?
 
 
 
What do you use this tool for? Does it meet your business needs? What are the shortfalls of this tool?
Access
ACT!
Business Objects
Crystal Reports
CVENT
EMC IRM Documentum
eProjects Panel
Excel
GovDex
Forums/Blogs
What do you use this tool for? Does it meet your business needs? What are the shortfalls of this tool?
In-house databases
Intranet
KNet Lite
MS Project
Planview
SAGE
Sharepoint
Visio for scheduling
Word
 
 
Are there other tools (not listed above) that you use? This may include applications/software obtained specifically to meet a business need. Please specify below.

Name of tool? What do you use the tool for? Does it meet your business needs? What are the shortfalls of this tool?
Tool 1
Tool 2
Tool 3
Tool 4
Tool 5
Tool 6
Tool 7
Tool 8
 
 
 
Tool/System Needs
 
 
 
Do you have any manually intensive tasks that you would like to see automated or improved? Please describe:
   
 
 
 
Do you have any issues or requirements with reporting that are not being satisfied via existing tools/systems? eg no adhoc reports.
   
 
 
 
In working with Agencies and Vendors do you have a business need that is not currently being met for any of the following? (select all that apply)
 
Capturing Committee decisions
 
Capturing Customer information, eg advice, queries, history
 
Collecting/monitoring agency responses
 
Community Engagement
 
Contract Management
 
Document sharing
 
Online Forms
 
Surveys
 
Task Tracking
 
Not applicable
 
Other (please specify)
 

 
 
 
What is the urgency of this business need?
 
Not sure
 
I can make do with existing tools
 
I need this in the future
 
I need this now (please specify below)

 
 
 
In the planning and management of your activities, do you have a business need for any of the following functionality? (select all that apply)
 
Aligning programs/projects to strategic direction
 
Analytics
 
Benefits Realisation
 
Idea Management - recording new initiatives for future
 
Monitoring KPIs
 
Product Development
 
Project Selection & Prioritisation
 
Resource Management
 
Risk Assessment Management
 
Scorecards
 
Trend analysis
 
Not applicable
 
Other
 

 
 
 
What is the urgency of this business need?
 
Not sure
 
I can make do with existing tools
 
I need this in the future
 
I need this now (please specify below)

 
 
 
Data Collection
 
 
 
Do you collect statistics or data as part of your business? eg assets, web, performance, response times, contacts, costings.
 
Yes
 
No
 
 
 
Details
What data/statistics do you collect?
What is the purpose of collecting this information?
Is this data available to Government Agencies?
 
 
 
Future Tools/Systems
 
 
 
Are you willing to implement new tools/systems if it requires a new way of working?
 
Yes
 
No
 
 
 
Are there any tools/systems you are currently researching for possible use in the future?
 
Yes
 
No
 
 
 
What are the names of these tools/systems?
   
 
 
 
What business needs are you wanting to address?
   
 
 
 
Additional Comments
 
 
 
Do you have any other comments related to the future direction or improvement of OCIO tools/systems?
   
 
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