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  1. Surveys
  2. 2012
  3. June
  4. O
  5. Ostich Client Support Evaluation Form
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We appriciate you taking the time out of your day to complete this form.
Your participation in this evaluation is completely voluntary. The Evaluation responses will be strictly confidential and data from this research will be reported only throughout the client support staff to improve our communication skills and out overall performance, thereofre making the Ostich Client Support staff Better at what they do.
We hope our services to you have been satisfactory, we are glad to be of your assistance in helping you in any IT problem you have.

Thank you for completing this form and we apprecitate your feeback.
Kind Regards

Keely McBride (Leader of Ostrich Client Support Staff)
 
 
Help Desk Support:

How satisfied are you with:
Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied N/A
overall quality of face to face support?
knowledge and professionalism of the Ostrich client support staff?
communication and follow-up on problem resolution?
ability of ostrich client support in fixing your problem/trouble?
ability of ostrich client support to solve your problem?
time required to resolve your problem?
overall quality of the solution?
Other assistance provided was usfull?
 
 
 
Please tell us how we at the ostrich client support could improve the quality of support provided to you and our company
   
 
 
 
Ostrich Insurance Client Support understands the service needs of me and our company
 
Strongly agree
 
Agree
 
Neutral
 
Disagree
 
Strongly disagree
 
Not sure
 
 
 
Overall, how satisfied are you with the amount of contact between you and The Client Support staff at Ostrich Insurance?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
Not sure
 
 
 
Do you feel you would gladly contact the ostrich client support staff again if you needed further assistance
 
Definatley
 
Yes
 
No
 
Not sure
 
Other (Please Specify)
 
 
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