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  1. Surveys
  2. 2017
  3. May
  4. O
  5. outpatient satisfaction
0%
Exit Survey
 
A. APPOINTMENT:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
appointment available at time
getting care for illness as soon as possible
waiting time in the reception area
keeping you informed if appointment delayed
 
 
B. OUR STAFF
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
caring and concern of our nurses/medical assistants
friendliness and courtesy of the receptionist
professionalism of our lab or x-ray staff
laundry services and cleanliness at hospital
comfortable seating arrangement and lighting
location convenience and spacious look
toilet cleanliness and service delivery facilities
 
 
C. OUR COMMUNICATION WITH YOU
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
getting advice or help when needed during office hours
our ability to return your calls in a timely manner
hours of operation convenient for you
test results reported in reasonable amount of time
ambulance services and safety measures at hospital
noise level at hospital
corridor cleanliness and care rooms
 
 
D. YOUR VISIT WITH THE PROVIDER:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
willingness to listen carefully to you
taking time to answer your questions
explaining things in a way you could understand
 
 
 
HOW HAVE YOU COME TO KNOW ABOUT STAR HOSPITALS?
 
advertisements
 
recommendations from friends or relatives
 
social networking sites
 
doctors references
 
others

 
 
 
WHAT IS THE ONE REASON YOU PREFER THIS HOSPITAL
 
quick response
 
quality services
 
price
 
near to home
 
others

 
 
YOUR OVERALL SATISFACTION WITH US:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
our practice
quality of medical care
 
 
 
WOULD YOU RECOMMEND OUR HOSPITAL TO OTHERS? IF NO, PLEASE TELL US :
   
IF THERE IS ANY WAY WE CAN IMPROVE OUR SERVICES TO YOU, PLEASE TELL US ABOUT IT :
   
 
 
 
GENDER
 
male
 
female

 
 
 
AGE