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  1. Surveys
  2. 2017
  3. July
  4. P
  5. Post Onboarding Survey
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Exit Survey
 
 
Hi;

On behalf of the entire SyncThink team, we'd like to thank you for choosing to partner with us and implement the EYE-SYNC solution. We value your opinion and would greatly appreciate a moment of your time to reflect on your onboarding process with us. 

Thank you in advance, and we look forward to our ongoing partnership.
 
 
How would you rate the following?
Communication Prior to Onboarding
Scheduling Process for Onboarding
 
 
Please Indicate Your Agreement with the Following Statements:
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
The background of the testing procedures was clearly explained to me
The clinical reasoning of the testing procedures was clearly explained to me
I feel I can communicate the rationale for this product effectively to athletes, coaches, and physicians
I feel this test is relevant to assessment of concussion
The eye tracking test was demonstrated to me in an effective manner
The results screen was explained to me in a way I can understand
I understand where this solution fits in as part of my concussion management protocol
I was able to practice using the EYE-SYNC technology with sufficient guidance
 
 
Please Reflect on the Onboarding Process as a Whole:
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
The onboarding process was smooth and easy to follow
I felt like my questions were able to be answered easily
I feel as though the SyncThink staff was knowledgable about the product
I feel as though the SyncThink staff was approachable and would feel comfortable reaching out if I have any issues
I know who I need to contact in the case of any issues and concerns
I feel as though the time allotted was appropriate
I would recommend this product to other members of my department or other medical professionals
 
 
 
What Was Your Favorite Part of the Onboarding Process?
   
 
 
 
What Was Your Least Favorite Part of the Onboarding Process?
   
 
 
 
Other Comments/Suggestions:
   
 
 
 
Please Select Your Institution Size
 
 
 
Please Select Your Institution's Total Annual Athlete Management/Performance Budget
 
 
 
Thank you very much for your time. We greatly appreciate your feedback and will look to incorporate it in the future. 

If you need assistance at any point, feel free to reach out at [email protected] and we'll get back to you ASAP.

Thank you, 

-The whole SyncThink team