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  2. 2014
  3. February
  4. P
  5. Product and Service Satisfaction Survey from Custo
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Exit Survey
 
 
In general, how satisfied are you with our new product?
 
Neither satisfied nor dissatisfied
 
Slightly satisfied
 
Slightly dissatisfied
 
Extremely satisfied
 
Extremely dissatisfied
 
 
How likely are you to continue using our products?
 
Somewhat likely
 
Somewhat unlikely
 
Very unlikely
 
Neutral
 
Very likely
 
 
How does our product quality compare to similar products on the market?
 
Much better
 
Slightly better
 
Much worse
 
Slightly worse
 
About the same
 
 
How would you rate your level of satisfaction with us?
 
Neutral
 
Highly dissatisfied
 
Somewhat satisfied
 
Somewhat dissatisfied
 
Highly satisfied
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended several times
 
Have recommended once or twice
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Neutral
 
Very unlikely
 
Somewhat unlikely
 
Somewhat likely
 
 
How likely you would recommend our products to a friend or colleague?
 
Very unlikely
 
Somewhat likely
 
Somewhat unlikely
 
Neutral
 
Very likely
 
 
How helpful is our company with your needs or questions?
 
Not at all helpful
 
Extremely helpful
 
Slightly helpful
 
Very helpful
 
Moderately helpful
End of Survey