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Hello:
You are invited to participate in our survey "Product Use and Satisfaction". In this survey, people will be asked to complete a survey that asks questions about your evaluation. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
whats the name of the product(s) you purchased from us today?
   
 
 
 
Overall, how satisfied are you with [PRODUCT]?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How often do you use Product?
 
Daily
 
Once/week
 
monthly
 
when condition(s) appear
 
not sure
 
Other
 
 
 
 
What were reasons for trying this Product?
 
Looks good
 
Easy to use/convenient
 
Price Value
 
Solves Problem (please list in other)
 
solves condition (please list in other)
 
Readily available
 
Best quality
 
Good selection
 
Just what I needed
 
Advertising
 
Have not used
 
Other

 
 
 
How likely are you to use/purchase Product again?
 
Definitely
 
Probably
 
Not sure
 
Probably not
 
Definitely not
 
Never used
 
Other
 
 
 
 
Do you typically read the back and side panel of the products package?

 
yes
 
no
 
not sure
 
 
 
How likely are you to recommend product to others?
 
Definitely will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely will not recommend
 
Never Used
 
 
 
What recommendations would you offer for improving Product/service?
   
 
 
 
What would you like to tell GoodMEDs about your satisfaction with Product that was not already asked in the survey?