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Exit Survey
 
 
How is the nature of work of employment ?
 
excellent
 
very good
 
good
 
poor
 
worst
 
 
 
How is the impact on workers?
 
a) Excellent
 
b) Very good
 
c) Good
 
d) Poor
 
e) Worst
 
 
 
How is the labour relation ship in call centres(BPO)?

 
a) Excellent
 
b) Very good
 
c) Good
 
d) Poor
 
e) Worst
 
 
 
What difficulties BPO’s are facing in attracting employees?
 
a) Attrition
 
b) Absenteeism
 
c) Salaries
 
d) Others
 
e) Promotion
 
f) Motivation
 
 
 
What difficulties you face to retain your employees ?
 
a) Encoragement to work well
 
b) Timely payment
 
c) Efficient employee must be awarded by promotion
 
d) Enhancement of salary
 
e) Any other. Yes /No. Please specify.
 
 
 
How does you motivate your employees?
 
a) Creating friendly work environment
 
b) Recognizing and Rewarding your employees
 
c) Developing great relationships in the work place.
 
d) Any other. Please specify.
 
 
 
How does you motivate your employees?
 
a) Creating friendly work environment
 
b) Recognizing and Rewarding your employees
 
c) Developing great relationships in the work place.
 
d) Any other. Please specify.
 
 
 
How do you cope with attrition?

 
a) Skills development
 
b) communication
 
c) Promotion/Progress
 
d) Salary
 
e) Management style
 
f) Work-life balance
 
g) Any other .Please specify
 
 
 
What are your attrition strategies?
 
a) Motivation
 
b) Recognition
 
c) Any other. Yes/NO .Please specify .
 
 
 
Is your company facing the problem of attrition?
 
a) Yes
 
b) No
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