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  5. Providing an Excellent Customer Experience Survey
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Exit Survey
 
 
Rate your satisfaction with the content of this course.
 
Extremely Dissatisfied
 
Dissatisfied
 
Satisfied
 
Extremely Satisfied
 
 
 
The course topic was relevant to my role and work responsibilities
 
 
 
The facilitator - Kimberly Redd was well-prepared for class.
 
 
 
The facilitator explained the course materials geared towards my understanding
 
 
 
My questions and contributions during discussions were acknowledged and answered during the session.
 
Yes, all of them
 
No, none of them
 
N/A - I did not participate
 
 
 
The content of the course was engaging and interesting.
 
 
 
I would take another course similar to Providing an Excellent Customer Experience in the future.
 
 
 
I have takeaways from Providing an Excellent Customer Experience course that I can use or keep in mind to improve my calls in the future.
 
 
 
What did you like / dislike most about the course?
   
 
 
 
What continuing education topics would you like to see in the future?