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  1. Surveys
  2. 2012
  3. July
  4. P
  5. PTTGC-EES-2012-EN
0%
 
 
Employee Engagement Survey
For the Year 2012

     PTTGC Group initiated an Employee Engagement Survey with an attempt to understand employees’ perspectives toward the organization in order to form directions in further developing our HR systems and tools, and subsequently lead PTTGC Group to a dream workplace where our employees are proud of, as well as productively and harmoniously work together. It would be highly appreciated should you participate in this survey.

Instruction
1. This set of questionnaire is divided into 3 sections:-
  Section 1: 8 demographic-related questions
  Section 2: 37 opinion assessment questions
  Section 3: your valuable feedback and suggestions
2. Kindly answer all questions with your genuine thoughts and opinions, without having to indicate your name in the questionnaire. Your opinions are valuable to PTTGC Group.
3. There is no right or wrong answer. This is a pure opinion-based questionnaire.
4. PTTGC appointed Mercer (Thailand) Limited, an external consultant, to conduct the survey as well as analyze the data. This is to ensure that your feedback shall in no way place direct impact on your work, and they will be kept strictly confidential.

Definition
To ensure common understanding, kindly note on definition of these terms:
  • Senior Management refers to Vice President and higher position up
  • Supervisor refers to your immediate supervisor who is a level above you or in a minimum post of Division Manager Level.
  • Division / Department refers to the Division / Department where you are assigned to, or the Division / Department you are working with
  • Team refers to people in your Division / Department who are regularly working closely with you. This includes your colleagues as well as your supervisor.
 
Section 1: Demographic
In order for PTTGC Group to understand more about how each segmentation perceives their work experiences with the organization, please answer all questions by clicking on O where best represents your thoughts and opinion. Please note that this is no attempt to identify who the survey participant is.

* 1. Your Function
 
Chief Executive Officer
 
External Affairs
 
Growth, Sustainability and Innovation
 
Corporate Strategy
 
Finance and Accounting
 
Organizational Effectiveness
 
Corporate Affairs
 
President
 
Marketing, Commercial and Supply
 
Engineering and Maintenance
 
Group Performance Centre – Olefins
 
Group Performance Centre – Aromatics
 
Group Performance Centre- Refinery and Shared Facilities
 
Polymers Business Unit
 
EO-Based Performance Business Unit
 
Green Chemicals Business Unit
 
High-Volume Specialties Business Unit
 
 
1.1 Your Sub Function under Chief Executive Officer Function
 
Direct report to function line
 
Internal Audit
 
 
1.1 Your Sub Function under External Affairs Function
 
Direct report to function line
 
 
1.1 Your Sub Function under Growth, Sustainability and Innovation Function
 
Direct report to function line
 
Science and Innovation
 
Growth Project Management
 
Sustainability Management
 
 
1.1 Your Sub Function under Corporate Strategy Function
 
Direct report to function line
 
Strategy and Planning
 
Business Development
 
Portfolio and Subsidiary Management
 
Corporate Risk Management and Internal Control System
 
International Business
 
 
1.1 Your Sub Function under Finance and Accounting Function
 
Direct report to function line
 
Finance & Accounting Policy and System Development
 
Corporate Finance
 
Treasury
 
Managerial Accounting and Budgeting
 
MA – Polymers
 
MA – EO-Based Performance
 
MA – Green Chemicals
 
MA – High-Volume Specialties
 
Financial Accounting I
 
Financial Accounting II
 
 
1.1 Your Sub Function under Organizational Effectiveness Function
 
Direct report to function line
 
HR Strategy and Policy
 
Learning and Development
 
HR Management
 
HR Partner
 
General Administration
 
Procurement
 
Information Technology
 
Integration Management Office (IMO)
 
 
1.1 Your Sub Function under Corporate Affairs Function
 
Direct report to function line
 
CSR Strategy
 
CSR Management
 
Corporate Communication and Branding
 
Legal
 
Corporate Secretary
 
External Relations
 
 
1.1 Your Sub Function in President Function
 
Direct report to function line
 
 
1.1 Your Sub Function under Marketing, Commercial and Supply Function
 
Direct report to function line
 
Supply Chain Management
 
Supply Sourcing
 
Commercial
 
Marketing Strategy and Policy
 
 
1.1 Your Sub Function under Engineering and Maintenance Function
 
Direct report to function line
 
Operational, E&M, Technical Standard and Policy
 
SHE Standard and Policy
 
Quality, Technical SHE and Support
 
TQA and Productivity
 
Integrity and Reliability
 
Central Engineering
 
Site Engineering & Maintenance Service A
 
Site Engineering & Maintenance Service B
 
Central Maintenance
 
Laboratory Operation Services
 
Technology
 
 
1.1 Your Sub Function under Group Performance Centre – Olefins
 
Direct report to function line
 
Olefins Plant I
 
Olefins Plant II
 
Olefins Plant III
 
Utility Plant
 
Olefins Production Processing
 
SHE – Olefins I
 
SHE – Olefins II
 
HR Partner
 
 
1.1 Your Sub Function under Group Performance Centre – Aromatics
 
Direct report to function line
 
Aromatics Plant I
 
Aromatics Plant II
 
SHE – Aromatics I
 
SHE – Aromatics II
 
HR Partner
 
 
1.1 Your Sub Function under Group Performance Centre- Refinery and Shared Facilities
 
Direct report to function line
 
Refinery
 
Movement and Dispatching
 
SHE
 
HR Partner
 
 
1.1 Your Sub Function under Polymers Business Unit
 
Direct report to function line
 
HDPE Plant I
 
HDPE Plant II
 
LLDPE Plant I
 
LDPE Plant I
 
PS Plant
 
Strategy and Business Development
 
Production Planning nad Sales & Marketing
 
SHE
 
HR Partner
 
 
1.1 Your Sub Function under EO-Based Performance Business Unit
 
Direct report to function line
 
EO/EG TOCGC Plant
 
Ethanolamine EA Plant
 
Strategy and Business Development
 
Production Planning and Sales & Marketing
 
SHE
 
HR Partner
 
 
1.1 Your Sub Function under Green Chemicals Business Unit
 
Direct report to function line
 
Bio Plastic
 
Oleochemical
 
Sales and Marketing - Oleochemical
 
TOL/TFA Plant
 
Strategy and Business Development
 
HR Partner – Green Chemicals
 
 
1.1 Your Sub Function under High-Volume Specialties Business Unit
 
Direct report to function line
 
 
* 2. Original Organization
 
PTTAR
 
PTTCH Group
 
Joinng PTTGC after 19 October 2011
 
 
* 3. Age
 
Less than 26 Years Old
 
26 - 30 Years Old
 
31 – 35 Years Old
 
36 – 40 Years Old
 
41 – 45 Years Old
 
46 – 50 Years Old
 
51 – 55 Years Old
 
More than 55 Years Old
 
 
* 4. Years of Services (Inclusive of those With PTTGC and PTTAR or PTTCH (Group)
 
Less than 1 Year
 
1 – 5 Years
 
6 – 10 Years
 
11 – 15 Years
 
16 – 20 Years
 
More than 20 Years
 
 
* 5. Highest Education
 
Below Vocational
 
Vocational
 
Undergraduate / Bachelor Degrees
 
Graduate / Master Degrees
 
Higher than Graduate / Masters Degrees
 
 
* 6. Location
 
Bangkok
 
Rayong
 
Overseas
 
 
* 7. Employee Category
 
Day Time Employee
 
Shift Employee
 
Secondment
 
 
* 8. Job Level
 
Below Division Manager
 
Division Manager or Equivalents
 
Vice President or Equivalents
 
Higher than Vice President
 
Section 2: Opinion Assessment Questions
Please answer all questions by click on O where best represents your thoughts and opinion.

Highly Disagree Disagree Indifferent Agree Highly Agree
* 1. What PTTGC Group says about its rewards (e.g. salary, bonus, monetary rewards, welfare and benefits) and what it actually rewards in practice are well aligned.
* 2. I am confident that I am paid fairly (e.g. salary, bonus, other monetary rewards) given my performance and contributions to PTTGC.
* 3. I feel I am paid fairly (e.g. salary, bonus, other monetary rewards) compared to other people performing similar jobs in PTTGC Group.
* 4. I continuously devote myself to PTTGC Group as an employee.
* 5. My work gives me the chance to do challenging and interesting things.
* 6. My work makes good use of my skills and abilities.
* 7. I have sufficient authority to be effective in my work.
* 8. I believe that I have a long-term future with PTTGC Group.
* 9. I understand how my performance is evaluated.
* 10. Our performance appraisal process adequately distinguishes poor and good performers.
 
 
Highly Disagree Disagree Indifferent Agree Highly Agree
* 11. I am adequately trained and equipped with sufficient skills to perform my work.
* 12. I believe that I have the opportunity for growth and development in PTTGC Group.
* 13. PTTGC Group provides the information about my jobs and my career paths.
* 14. My Department is appropriately staffed for the volume of work that we are expected to do.
* 15. I am provided with the equipment or tools I need to do my job.
* 16. Current work processes support me to work effectively.
* 17. Given the assigned work, I am able to maintain a healthy balance between my work and my personal life.
* 18. My colleagues well cooperate and work with me toward the quality work, contributing to the ultimate success of PTTGC Group.
* 19. There is a clear scope of work, work processes, and decision authority.
 
 
Highly Disagree Disagree Indifferent Agree Highly Agree
* 20.1 There is good cooperation between: a) Work groups within the same Department.
* 20.2 There is good cooperation between: b) Work groups among different Departments.
* 21. I am confident that PTTGC Group has a potential to be a leading Chemical company for better living.
* 22. My supervisor (Division Manager Level or higher) has done a good job of demonstrating how my goals and objectives support the company’s overall goals and objectives.
* 23. In my department, differing views are valued and openly discussed when making decisions.
* 24. My work gives me a feeling of personal accomplishment.
* 25. I trust that (Vice President Level and higher) communicates in an open and honest manner.
* 26. PTTGC Group recognizes and encourages good role model in accordance with GC-SPIRIT.
* 27.1 Division Manager Level or higher does a good job in each of the following: a) Setting work objectives
* 27.2 Division Manager Level or higher does a good job in each of the following: b) Systematically assigning works and clearly explain expectations, role and responsibilities
 
 
Highly Disagree Disagree Indifferent Agree Highly Agree
* 27.3 Division Manager Level or higher does a good job in each of the following: c) Encouraging new ways of working.
* 27.4 Division Manager Level or higher does a good job in each of the following: d) Managing subordinates with fairness and equality.
* 27.5 My supervisor does a good job in each of the following: e) Giving positive feedback for good performance.
* 28.1 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: a) Promoting unity and teamwork. Respect diversity.
* 28.2 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: b) Walking the talk.
* 28.3 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: c) Looking to coach and give feedback to individuals and team for improvement and growth.
* 28.4 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: d) Being approachable and encouraging open and honest two-way communication.
* 28.5 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: e) Being proactive in regularly reaching out to subordinates.
* 28.6 Division Manager Level or higher regularly demonstrates these 4B1L behaviors: f) Being a leader and communicator of change.
 
 
Highly Disagree Disagree Indifferent Agree Highly Agree
* 29.1 Vice President Level or higher of my organization does a good job of: a) Establishing clear objectives
* 29.2 Vice President Level or higher of my organization does a good job of: b) Managing change
* 29.3 Vice President Level or higher of my organization does a good job of: c) Managing performance to achieve target
* 30. I am confident that GC-SPIRIT practices are crucial to success of PTTGC.
* 31. I have a sense of ownership and would like to protect PTTGC.
* 32. I would recommend PTTGC Group to others as a good place to work
* 33. I am not considering leaving PTTGC Group in the next 12 months.
* 34. I am willing to go above and beyond in my job to help PTTGC Group be successful.
* 35. I believe that PTTGC Group has a good chance growing in the industry.
* 36. I am proud to work for PTTGC Group.
* 37. Overall in the past 1 year, I am satisfied working with PTTGC Group.
 
 
1. What are the top 3 things that you prefer PTTGC as an Organization to improve?
   
 
 
2. What are the things that you think PTTGC as an Organization has been doing well and you prefer it to continue doing?
   
 
 
3. What are the factors contributing to your Work-Life Balance?
   
 
 
4. Other Comments and Suggestions
   
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