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  1. Surveys
  2. 2013
  3. March
  4. Q
  5. Quality Management in the UAE
0%
Exit Survey
 
 
Hi,

Quality Management is a term that continues to dominate procedures and processes undertaken within the construction industry. Quality management is critical within this industry as it ensures that products and services are up to company/international standards and assures that Employers receive the quality of products or services that was previously agreed. It is the process implemented to ensure optimum quality of end results and ensure efficiency in carrying out the processes required to achieve this end result.

To fulfill the requirements of my MSc in Construction Project Management at Heriot Watt University I am undertaking a research project on the topic of enhancing quality management through knowledge share in the UAE construction industry.

Your contribution to completing this survey is highly appreciated.

This survey will require approximately 5-10 minutes to complete. Kindly note that the survey results will remain anonymous and will only be used for academic research purposes.

For further clarifications, please feel free to contact me at [email protected]

Thanks in advance for your cooperation.

Regards,

Salma
 
 
 
Which of the following best describes the role of your organisation within the construction industry:
 
Client / Employer
 
Project Manager
 
Consultant
 
Contractor
 
Other
 
 
 
Is the company you work for:
 
An international company with an office in the UAE
 
A governmental organisation
 
A large local organisation with multiple offices within the UAE
 
A small local organisation with just one office within the UAE
 
 
 
Is your organisation ISO certified?
 
Yes
 
No
 
Not aware of it
 
 
 
Does your organisation implement a quality management plan at a corporate level?
 
Yes
 
No
 
Not aware of it
 
 
 
Is your role within the organisation
 
Manegerial
 
Technical
 
 
How many years of experience do you have within the construction industry: (Tick applicable)
International U.A.E.
None
0-5
5-10
10-15
Above 15
 
 
In your opinion:
Strongly Disagree Disagree Neautral Agree Strongly Agree
Is sharing knowledge among employees beneficial?
Does quality management directly relate to knowledge management?
Is quality management directly influenced by knowledge share?
Is knowledge management important for improving the quality of construction processes?
Do you consider process quality within the U.A.E. construction industry to be exceptionally strong?
Do you consider process quality within the U.A.E. construction industry to be fair?
Do you consider process quality within the U.A.E. construction industry to be weak?
Does knowledge management effectively reduce construction costs?
 
 
Does your organisation:
Strongly Disagree Disagree Neutral Agree Strongly Agree
Value team work
Encourage team work
Value internal knowledge sharing
Encourage and support internal knowledge sharing
Carry out workshops for sharing experiences and knowledge
Have a knowledge share website / tool for employees
Enforce formal protocols for documenting experience to ensure lessons learnt are being recorded and implemented
Clearly record lessons learnt and pass them onto the Employer/Client at project close out
Document lessons learnt within a database and share them among employees
Not show interest in gathering or documenting lessons learnt for future reference
Strongly Disagree Disagree Neutral Agree Strongly Agree
Set the industry best practice as its benchmark
Share knowledge about industry best practice with top management only
Share knowledge about industry best practice with all employees
Document lessons learnt by implementing knowledge management protocols during different phases of a project life cycle
Document lessons learnt at project completion only
Willing to invest to improve quality systems and processes
 
 
 
Are you as an employee or employer willing to share knowledge with other organisations to benefit the industry as a whole?
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree