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QuestionPro : Company Satisfaction

Petgazoo Customer Survey
 
 
Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. *We appreciate your business and want to make sure that we continue to meet your expectations* Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Please enter your email address below
 
 
Email Address
 
 
 
 
* First, please select how likely it is that you would recommend Petgazoo.com to a friend or colleague.
 
Very Likely
 
Likely
 
Neutral
 
Not Likely
 
Not Very Likely
 
N/A

 
 
 
* How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
* How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Above Average Above Average Average Below Average Well Below Average
* Customer service
* Professionalism
* Quality of {PRODUCTS/SERVICES}
* Understanding customers' needs
* Sales staff
 
 
Comment:
   
 
 
 
* How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
* How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
   
 
 
 
* What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
* Which category describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer