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  2. 2015
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  5. QuestionPro : In-Store Shopping Satisfaction

QuestionPro : In-Store Shopping Satisfaction

0%
Exit Survey
 
 
THANK YOU!

It is customers like yourself that we strive to improve our service as we value your continued patronage of our store. In order for us to serve you better we need your help to fill up our form as it is a vital part of our growth. Please rate your shopping experience based on the following statements.
 
 
 
Window Display - attractiveness and appeal
1 - Poor 2 - Needs improvement 3 - Satisfactory 4 - Good 5 - Excellent
 
 
 
Stores cleanliness - inside and outside
 
1 - Poor
 
2 - Needs improvement
 
3 - Satisfactory
 
4 - Good
 
5 - Excellent
 
 
 
Store atmosphere - decor, music, lighting
 
1 - Poor
 
2 - Needs improvement
 
3 - Satisfactory
 
4 - Good
 
5 - Excellent
 
 
 
Product arrangement
 
1 - Poor
 
2 - Needs improvement
 
3 - Satisfactory
 
4 - Good
 
5 - Excellent
 
 
 
Overall store appearance
 
1 - Poor
 
2 - Needs improvement
 
3 - Satisfactory
 
4 - Good
 
5 - Excellent
 
 
Personnel assistance
1 - Poor 2 - Needs improvement 3 - Satisfactory 4 - Good 5 - Excellent
 
 
 
 
Comment:
   
 
 
Please indicate the degree to which you agree/disagree with the following statements about our store and products.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
The store location is convenient
The store has a neat and clean appearance
The layout of the store makes it easy to shop
The store offers a good variety of products
The quality of products offered matches my expectations
The products are reasonably priced
 
 
 
How likely is it that you would recommend our company to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to shop at our store again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improvement?