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  1. Surveys
  2. 2017
  3. June
  4. Q
  5. QuestionPro : Value Propositions
0%
Questions marked with a * are required
 

You are invited to share your insights to gain buy-in for customer experience improvement initiatives. 

The survey will take just five minutes to complete.


Thank you!
 
 

Here are some statements about the products of our company. Please indicate your level of agreement with each statement.
 
 

Totally disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
I am satisfied with the quality of products at our company.
I think that functionality of our products are effective and useful.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally agree
I am satisfied with the value for money I get from our company.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
I am satisfied with the reliability of the products of our company.
 
 

Here are some questions about the service of our company.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
I am satisfied with the money back guarantee at our company.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
I am satisfied with the expertise of the service staff.
 
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
I am satisfied with the fast response of the service staff
 
 

Now three questions about your relationship with our company.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
The sales people are friendly.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
The expertise of the  sales people is high.
 
 

Totally Disagree 2 3 4 5 Neutral 7 8 9 Totally Agree
The company understands me and my needs.
 
 

Very Satisfied Satisfied Neutral Not Satisfied Very Dissatisfied
Overall, how satisfied are you with the company?
 
 

Agree Neutral Disagree
I am likely to provide enthusiastic referrals for the company.
 
 
 
* What our company should change to improve the user experience and level of customer satisfaction?
   
 
 

Thank you very much for participating in this valuable survey!