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Quick Mount PV Customer Satisfaction Survey

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Hello:
You are invited to participate in our Customer Satisfaction Survey. It will take approximately ten minutes to complete the questionnaire. Your feedback is very important to us and we appreciate your participation.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be captured and coded by an outside company and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Laurel Baudendistel at [email protected] or call 925-478-8741.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 
How would you rate our Marketing Support?
Excellent Good Unknown Fair Poor
Overall ease of website use?
Product Information and availability?
Company and Product brochures?
Product and installation videos?
 
 
 
Comments/Suggestions:
   
 
 
How would you rate us at providing quality manufactured products?
Excellent Good Unknown Fair Poor
Overall quality rating?
Solutions for all roof types?
Code compliant product line?
Product design innovation?
 
 
 
Comments/Suggestions:
   
 
 
How would you rate our Technical and Training Support
Excellent Good Unknown Fair Poor
Overall satisfaction with Trainings you have attended?
Technical assistance response time?
Product knowledge?
Training content and relevance?
 
 
 
Comments/Suggestions:
   
 
 
How would you rate us at providing Sales Support
Excellent Good Unknown Fair Poor
Ability to reach your representative?
Product knowledge and recommendations?
Ability to resolve and answer pricing inquiries?
Timely order confirmation and ship date notification?
Ability to meet delivery dates?
 
 
 
Comments/Suggestions:
   
 
 
QMPV Satisfaction Rating
Excellent Good Unknown Fair Poor
Products Offered
Ease of doing business
Sales Support
Customer Service
Overall Satisfaction