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Dear Everyone

Wishing you a Happy New Year!

As part of our commitment to improve our receptionist service, we are seeking your valuable feedback on the service provided by Ms Agatha Yap.

Your survey responses will be confidential and data from this survey will be reported only in the aggregate.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Best regards
Elaine Tay
 
 
 
All calls were picked up within 3 rings.
 
Strong Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
All calls were channelled to the right extensions. 
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
All calls were handled professionally, creating a positive impression of the organisation.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
All visitors were received and attended to promptly, creating a positive impression of the organisation.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
Reception area was always kept clean and tidy.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
I am satisfied with other administrative service provided by her. Example, ordering of stationery, letterheads, etc.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
I am satisifed with the flight bookings arrangement and service when required, in the absence of Ms Umi (ex-Secretary) and Ms Inge.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
So far, I am satisfied with her overall service and support provided for the year 2012.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
Not Applicable
 
 
 
 
Please suggest areas for improvement or any other comments that you may have.