Records Management Services 2012

1. Have you contacted the records management team in 2012?

Yes

No

I am not aware of this team

2. If yes, please indicate the service you required at the time
If no, please continue to question 9

Email Query

File Retrieval

Sending Paper Records Off-site

Team Training

One on One Records Management Training

Workshop

Sorting through records in C004

Other

3. When contacting the records management team, how satisfied were you with the service?

The service was professional

The service met my requirements

No one was availiable at the time but they got back to me quickly

No one was availiable at the time

I was not happy with the service

Other

4. Did you know that the records management team offer the following services (please select those you are aware of)

Advice on Email

File Retrieval

One on One training for all staff

Records Management Best practice

Help with managing documents within Atea

Help with managing shared drive structures

Group training when required

Visits to all campuses when required

Ongoing advice for records management best practice

5. Have you moved buildings this year?

Yes

No

6. If yes, did you receive help from the records management team?

Yes

No

7. If you did receive help from the team, please let us know if the information given was helpful.

8. Do you have any recommendations for the records management team to help them with the services they offer?

9. Please advise which campus you are from:

Comments/Suggestions: