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  1. Surveys
  2. 2009
  3. May
  4. R
  5. Regence Rate Assure Sales Knowledge Survey
 
 
Regence Rate Assure
Sales Certification Knowledge Survey

Success with the Regence Rate Assure program requires a Sales Team that is well-versed in the facts and features of the program. To support the success of Regence Rate Assure in the WA market, each Sales and Account Executive (and Seniors) will be required to pass a training certification program that includes a score of 90% or higher on the following Knowledge Survey.
 
 
 
Directions:
• All questions must be answered.
• Questions can be answered in any order.
• Answers can be changed at any time until the "Submit" button is clicked.
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• You will be provided with an Answer Key after submitting your Survey.
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• Please review training materials for any questions answered incorrectly.
 
 
True False
1. Regence Rate Assure is for fully insured groups 51+, effective date June 1, 2009.
2. Experience reports will tell the broker/group if they are getting a better rate with Regence Rate Assure in Years Two and Three of their contract.
3. Dual Option is only allowed for 100+ groups.
 
 
4. Which wellness programs are embedded in the Regence Rate Assure Plans?
Check the most correct answer from the choices below:
 
A. CareEnhance, Disease Management, Case Management, Special Beginnings
 
B. Disease Management, Case Management, Health Coach
 
C. CareEnhance, Disease Management, Health Coach, Special Beginnings
 
 
True False
5. Agent commissions increase with each year of the three-year contract.
6. If a group drops out of the Regence Rate Assure contract, the risk charge is reimbursed.
7. A risk charge of 3.0% is applied at renewal each year.
8. The risk charge is a percentage of the premium that varies according to group size.
9. Benefits packages can be adjusted each year as long as the benefits for each successive year move toward more employee engagement.
10. There is no cancellation penalty for Regence Rate Assure.
11. Year Two and Year Three renewal rates will be 3% each.
12. There are six packages designed to step up employee cost-sharing and engagement.
13. Package H includes a 0% rate increase guarantee for Year Two and Year Three because it includes Activate.
14. All current underwriting rules apply.
True False
15. Year One includes an upfront risk charge.
16. The Regence Rate Assure Package can not be offered on a subset of the total employer eligible population (e.g. class of employee).
17. State and Federal Mandates may be reflected in the rates for Years Two and Three.
18. Agents who are not certified to sell Regence Rate Assure will not be provided with a quote for the packages.
19. Groups will be able to add or delete membership at open enrollment as usual as long as membership is + or -10%.
20. Dental, life, disability, vision and other products can be added to the Regence Rate Assure packages.
21. The employer collateral for Regence Rate Assure includes a brochure outlining the program and frequently asked questions.
22. The agent collateral for Regence Rate Assure includes a flyer featuring “Eight ways to step up to employee engagement and wellness.”
23. The agent certification process in WA includes: Agents receive Rate Assure agent training presentation and submit Agent Knowledge Survey to Regence.
24. Groups will get experience reports.
25. The target market for Regence Rate Assure is groups of 50-99.
 
 
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