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  2. 2015
  3. November
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  5. Rest Area Commercial Truck Survey
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Questions marked with an * are required Exit Survey
 
 
The British Columbia Ministry of Transportation and Infrastructure is seeking feedback from truck drivers regarding rest areas and commercial truck stops along the provincial highway network. This feedback is being undertaken as part of the 2015 BC on the Move 10-year Strategic Plan and the development of a provincial trucking strategy.

Thia survey will take up to 20 minutes to complete. Your participation is completely voluntary and you may withdraw from the survey at any point. Your responses will be strictly confidential and results from this research will only be reported in the aggregate.

Thank you for choosing to participate. Please click on the Continue button below.
 
 
Demographics

 
 
* 1. What type of commercial driver are you? (Please mark only one box)
 
Long-haul (sleep away from home for work)
 
Short-haul (sleep at home)
 
Local delivery
 
Other
 
 
 
 
2. Which of the following driver categories best describes you?
 
Company driver
 
Owner-operator/Independent

 
 
 
3. How long have you been a commercial driver?
 
Less than one year
 
One to five years
 
Six to ten years
 
Over ten years
 
 
 
4. Does your cab have a sleeper berth?
 
Yes
 
No
 
 
 
5. What is your gender?
 
Male
 
Female
 
 
 
6. What is your age?
 
24 or younger
 
25 to 39
 
40 to 54
 
55 or older
 
 
Your Last Trip in British Columbia

 
 
* 7. What was the city of origin of your last trip in British Columbia?
   
 
 
 
* 8. What was the destination city of your last trip in British Columbia?
   
 
 
 
* 9. On your last trip in British Columbia, please select the main highway that you used on your journey.
 
Highway 1
 
Highway 3
 
Highway 5
 
Highway 16
 
Highway 19
 
Highway 95
 
Highway 97
 
Other
 
 
 
 
* 10. On your last trip in British Columbia did you stop anywhere other than your origin or destination?
 
Yes
 
No
 
 
 
11. In deciding where you will stop on your last trip in BC did you have?
 
Complete freedom
 
Some freedom (must choose from a company approved list)
 
Little freedom (company chooses most stops)
 
Other
 

 
 
 
12. If you slept overnight on your last trip in BC,  when did you make the decion? (Please select all that apply)
 
As I am driving
 
Before I start driving
 
I don't stop to sleep away from home
 
Other
 

 
 
 
13. On your last trip, what was the geographic location of your first stop?
   
 
 
 
14. On your last trip, what type of facility did you use on your first stop?
 
Brake Check Pull-Out / Chain-Up Pull-Out / Weight scale
 
Commercial truck stop
 
Highway rest area
 
Other
 
 
 
 
15. What was the primary purpose of your  first stop (Select all that apply)?
 
Bad weather
 
Brake Check Pull-Out / Chain-Up Pull-Out / Weight scale
 
Cargo securement check
 
Food
 
Fuel
 
Restroom
 
Sleep overnight
 
To take minimum required off-duty time (out of hours of service)
 
Other
 

 
 
 
16. How long did you stay at your first stop?
 
less than 1 hour
 
1 hour to 4 hours
 
4 hours to 8 hours
 
8 Hours or More
 
 
 
17. On your last trip in British Columbia did you make a second stop anywhere other than your origin or destination?
 
Yes
 
No
 
 
 
18. What was the geographic location of your second stop?
   
 
 
 
19. What type of facility did you use on your second stop?
 
Brake Check Pull-Out / Chain-Up Pull-Out / Weight scale
 
Commercial truck stop
 
Highway rest area
 
Other
 
 
 
 
20. What was the primary purpose of your second stop? (Select all that apply)
 
Bad weather
 
Brake Check Pull-Out / Chain-Up Pull-Out / Weight scale
 
Cargo securement check
 
Food
 
Fuel
 
Restroom
 
Sleep overnight
 
To take minimum required off-duty time (out of hours of servic
 
Other
 
 
 
 
21. How long did you stay at your second stop?
 
less than 1 hour
 
1 hour to 4 hours
 
4 hours to 8 hours
 
8 Hours or More
 
 
Rest Areas

 
22. Considering your last trip in British Columbia, please provide comments on the rest stops?
Strongly Agree Agree Somewhat Neutral Disagree Somewhat Strong Disagree N/A
There were enough rest areas along my route
Rest areas were located in good locations
I was satisfied with the amenities provided
 
 
23. Please rate how important the features  would give you the most benefit as a commercial truck driver when you visit a rest area in British Columbia.
Almost always important Frequently important Sometime important Rarely important Almost never important
Create more overnight truck parking
Create more short-term truck parking
Improve access for those with mobility or a disability
Improve washroom cleanliness
Improve truck parking layout
Improve lighting
Upgrade restroom to flush toilets
Provide free WE-Fi acces
 
 
 
24. Where in BC would you like to see rest area improvements, or a new rest area?
   
 
 
 
25. Provide an example of a good rest area? What makes it good?
   
 
 
Commercial Truck Stops

 
26. Please rate how important the features are when you visit a commercial truck stop in British Columbia.
Almost always important Frequently important Sometime important Rarely important Almost never important
Convenience store/groceries
Commercial card lock for fuel
Driver-only area
Drop yard
Electrification/Shore Power/Plug in
Exercise facilities
Free Internet / Wi-Fi connections
Laundry room
Fast food restaurant
Fuel loyalty program/fuel brand
Almost always important Frequently important Sometime important Rarely important Almost never important
Fuel price
Maintenance or repair facilities
Prepaid fuel cards accepted
Fresh food restaurant
Flush toilet restrooms
Security of driver
Security of cargo
Sleeping facilities hotel/motel
Showers
Well lit parking
 
 
 
27. Where in BC would you like to see commercial truck stop improvements, or a new commercial truck stop?
   
 
 
 
28. Provide an example of a good commercial truck stop? What makes it good?
   
 
 
Information

 
29. While driving what information would be useful to know as you approach a rest area or commercial truck stop?
Almost always important Frequently important Sometime important Rarely important Almost never important
Features (e.g. food, fuel, phone) that are available at upcoming parking facilities
Length of time you are allowed to park for
Location of truck parking facilities along the road I am traveling
Number of unoccupied parking spaces
 
 
30. How would you like to receive information about rest area or commercial truck stop availability?
Almost always important Frequently important Sometime important Rarely important Almost never important
Electronic road sign
Electronic visual display in vehicle on GPS, Phone
Radio in vehicle (e.g. CB, low-power FM, Dedicated Short Range Communications)
Internet
Other
 
 
Comments

 
 
31. Is there anything else you want to share in regards to rest areas or commercial truck stops?
 
Yes
 
No
 
(c) Davies Transportation Consulting Inc.