rrr | QuestionPro

I am:

Male

Female

Country of origin:

I am

Which Company are you working/planning to work for? If you are self-employed, please write the name of your company.

You earn/expect to earn:

less than GBP 28000 a year

GBP 28000 to 35000

Above GBP 35000

How often do you conduct surveys?

Weekly

Monthly

Quarterly

Annually

What would be your most important factors in choosing a current account?

	Not at all important	Quite important	Important	Very important
* -User-friendly internet banking platform

* -Highly securitized systems

* -Mobile application

* -Local nearby branches for more complex problems

* -Highly personalized service

* -An international presence, with branches in many countries

* -Additional privileges such as priority concert tickets and sporting/fashion events

* -Additional privileges such as discounts/other promotions on dining options

* -Low interest rate on overdraft

* -Fees and charges

* -Customer service

* -Mortgages (house and car)

* -Trading platforms

* -Investment and financial advice

* -Bank reputation

If there other important factors you want to add, please add them here:

What problems/limitations are you currently facing with your current
bank account(s)

-Expensive monthly/annual fees

-Sign-on fees

-Inadequate platform for online banking and mobile banking

-No additional privileges

-Lack of security

-Lack international presence

Other

When looking for the right account, which sources are you most likely to consult? Please rank them according to their influence