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Questions marked with a * are required Exit Survey
 
 
Your Company Name
   
 
 
Contact Information
* First Name : 
* Last Name : 
* Phone : 
* Email Address : 
 
 
 
* How did you contact technical support?
 
 
 
* Overall, how would you rate the process for getting your problem resolved?
 
 
 
* About how long did you have to wait before speaking to a technical support representative?
 
 
 
* Do you feel that your call should have been escalated?
 
 
 
* The Technical Support Representative was knowledgeable?
 
 
 
* The Technical Support Representative was patient?
 
 
 
* The Technical Support Representative was friendly?
 
 
 
Who was the FAE Tech you worked with?