Serco Group plc Board Effectiveness Review

BOARD EFFECTIVENESS QUESTIONNAIRE

The UK Corporate Governance Code requires all listed companies to include a statement in their annual report explaining how performance evaluation of the Board, its committees and individual directors has been conducted.

You have been given this questionnaire as part of the process for reviewing the functioning and effectiveness of the Board of Serco Group plc. All board members will complete the same questionnaire.

The board effectiveness review process is designed to help the board become more effective and to make the changes required from time to time to maintain effectiveness in the face of changing circumstances. The process can be used to generate real improvements in how the Board operates and how it communicates this to shareholders and other stakeholders.

The questionnaire should be completed by individual directors prior to their meeting with Coletta Tumelty, Management Consultant and returned ideally by (insert date) by email to [email protected].

Please base your response on your experiences as a Director of Serco Group plc over the last twelve months or since you have become a Director, if your appointment is more recent. You may discuss your broader observations with the consultant when you meet.

Your responses will be confidential and will be reported in a non-attributable way to the Chairman, the Board or any third party.

The questionnaire is divided into 8 sections as set out below:

1. Board Structure
2. Board Performance
3. Board Dynamics
4. Board Meetings
5. Board Administration and Information Flows
6. Corporate Governance
7. Board Committees
8. Individual Board member feedback (optional)

Each section contains a number of statements or questions relating to the way in which the Board is structured and operated. Please indicate your response to each statement or question by ticking the appropriate box. The responses range from 1 (Strongly Disagree) to 5 (Strongly Agree).

There is also space for you to enter comments, or suggestions. Any additional commentary you provide here will be extremely valuable in adding depth to the responses.

Thank you for taking the time to complete the questionnaire.

Test board questions