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  5. The use of performance measurement by Scottish loc
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Hello:
I'm a final year BA(Hons) Accounting with Corporate Finance student at Edinburgh Napier University and I'm doing my disseration in the topic 'The use of performance measures by Scottish local government (Councils)' I would really appreciate if you could spare about 5-7 minutes to complete the questionnaire.All your responses will be completely confidential,annoymous and reported only in the aggregate. I'll be analysing the data for my dissertation only. After that they will not be used for any other purpose.


If you have questions at any time about the survey or the procedures, you may contact me [Evelyn Idebolo] at [07935714707] or by email at [email protected] or [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the link.
 
 
 
 
1) Do performance measures have a role to play within the local council?
 
Yes
 
No
 
 
 
2) On a scale of 1-5 where 1 is not at all important and 5 is very important, how important is performance measurement to your council?
 
1-Not at all important
 
2
 
3
 
4
 
5-Very important
 
 
 
3) Based on the reformed performance framework, Scotland has 50 national indicators, and 16 national outcomes. Do you think 50 national performance indicators are?
 
Too Little
 
About right
 
Too much
 
Other
 
 
 
 
4) Which of these performance indicators would you consider the most important? (Multicode)
 
Improve Scotland's reputation
 
Reduce Scotland's carbon footprint
 
Reduce the proportion of individuals living in poverty
 
Reduce deaths on Scotland's roads
 
Improve people's perceptions of the quality of public services
 
Increase physical activity
 
Reduce alcohol related hospital admissions
 
Reduce waste generated
 
Increase cultural engagement
 
Improve access to suitable housing options for those in housing need
 
Other
 
 
 
 
5) Do you think performance measures and statutory performance indicators serve it's purpose in maintaining continuous improvement?
 
Yes
 
No
 
Other
 
 
 
 
6) Are there any actions taken when statutory performance indicators are not met? If yes, please state at least one of these actions
   
 
 
 
7) On a scale of 1-5, where 1 indicates less effective and 5 indicates very effective,how would you rate the effectiveness of these actions?
 
1-Less effective
 
2
 
3
 
4
 
5-Very effective
 
 
 
8) To justify public sector spending, local government councils across Scotland have decided to prioritize their services. To what extent has this decision helped your local government in achieving it's strategic objectives?
 
To a large extent
 
To some extent
 
To a little extent
 
Not much
 
Not at all
 
Other
 
 
 
 
9) Are there any plans or proposals set aside by your council to ensure the implementation of more cost effective services that deliver better outcomes over the next 5-10 years?
 
Yes
 
No
 
Other