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  5. Training Needs Analysis Survey
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Hello:
The following questionnaire is to provide the Training & Development Department with information that it requires to improve its Training Needs Analysis Approach to its customers within BCL. The questionnaire consists of 8 tick box questions and should take 5 to 10 minutes to complete.


Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Bantsi Makgothi at 2621394 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Name of your Division:
 
Organizational Capability
 
Commercial Services
 
Metals Production
 
Ore Production
 
Resource Planning
 
Business Development & Marketing
 
Asset Management
 
 
 
Level:
 
Stratum 1
 
Stratum 2
 
Stratum 3
 
Stratum 4
 
Stratum 5
 
 
 
Have training needs analysis been conducted for your Department?
 
Yes
 
No
 
Somewhat
 
 
How would you rate the Training and Development Department on the following components on Training Needs Analysis:
Very dissatisfied dissatisfied Neutral Satisfied Very Satisfied
Quality of the work behavior assessments
Skills gap identification
Accuracy of the skills matrix
Quality of the needs analysis report
Quality of the training plan
 
 
 
Have you started implementing the training plan for your department?
 
Yes
 
No
 
Somewhat
 
 
 
How well have the training and development programmes been able to meet your department’s needs?
 
Very Dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
Based on your experience, rate how the Training & Development Department supported you during Training Needs Analysis
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Ease of contacting the Training representative
Helpfulness of the representative
Quality of the advice
Professionalism of the representative
Issue resolution by the representative
Client support
 
 
 
How would you rate your overall satisfaction with Training & Development Department?
 
Very Dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Suggestions on how training needs analysis may be improved?
   
 
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