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The PUSD Central Office is committed to providing quality service to our schools. We rely on your participation and feedback to gauge our progress and identify new areas for improvement.
This survey will provide an opportunity for you to comment on existing practices, inform current work underway, and provide direction on other areas for us pursue.
We appreciate your honest and open feedback, as it will help us to ensure we are meeting your needs and expectations.
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| Evaluating Progress: Principals’ Centralized Calendar and Meeting Relevancy |
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| * Do you know how to access the Principals’ Centralized Calendar? |
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| * How often do you access the Principals' Centralized Calendar? |
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| * Compared to the 11-12 school year, how much time do you feel you’re spending away from your school site for meetings? |
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| * Have you been asked to attend any meetings—with more than 3 principals—that were not recorded on the Principals’ Centralized Calendar? |
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Which statement best describes the value of each meeting listed below?
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| * Compared to the 11-12 school year, this year's district meetings are: |
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| * What information or training do you need that you feel you are not currently receiving through existing channels? (select all that apply) |
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Feedback on Current Projects
This section gives you a chance to inform current project work and provide guidance to teams working to redesign how things get done at the central office (aka process redesign). |
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| * New Position Approval Process (pinks generation): | | | | * Student Enrollment (different points of entry for students coming into the district): | | | | * Attendance Monitoring (no-shows, dropping students): | | | | * Zangle Data Entry (ensuring all information is entered, accurate and accessible): | | |
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* We understand that everything is important, however, it is critical to understand the relative importance of specific functions.
Please rank the following processes in order of importance to you and your school site (1 = most important, 4 = least important): |
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| New Position Approval |
| | | Student Enrollment |
| | | Attendance Monitoring |
| | | Zangle Data Entry |
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Providing Direction
This section provides an opportunity for principals to surface new concerns and provide information on already identified issues. |
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| * When you need information from the central office, and you’re not sure who to call, with whom/with which department do you start? | | |
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| * When you call or email the central office for assistance, how often do you reach the right person to help you on the first try? |
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| * When you call the central office, on average, how many times are you transferred in order to reach the right person to help you? |
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| * If someone is unavailable, and you have to leave a voicemail message, you typically receive a call back within: |
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| * If you email someone at the central office, you typically receive a response within: |
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| Please share any details or comments around contacting the central office (including exceptional departments, exceptional people, or challenges): | | |
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| * The district is interested in creating electronic forms and processes to save time and make it easier for principals to interact with the central office. What forms or processes do you feel could or should be made electronic? | | |
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| In addition to the following areas—New Position Approval, Student Enrollment, Attendance Monitoring, Zangle Data Entry—what would you like to see the central office add to their list of process redesign projects? | | |
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| What do you feel would be an immediate change—something the central office could do without investing much time or money—that would benefit you? | | |
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