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| As a travel industry leader, you have been invited to participate in a two minute survey concerning business travel reservation and ticketing solutions. As a reward for participating in the survey, you will be entered into a drawing to receive a $100 Amazon.com gift card and will receive the results of the survey by email. Your responses will be used to aid in the development of a new generation of online booking and agency desktop solutions serving corporate travelers and travel management companies. |
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| How much of your agency's volume is comprised of business travel? |
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| How many people work at your agency full time? |
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| Which online booking tools does your agency support? (Select all that apply) |
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| Which GDS's does your agency use? (Select all that apply) |
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| What share of bookings by your corporate clients do you estimate are made outside of your online booking tool and agent call center (i.e. directly with a supplier or with an OTA)?
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| How interested would you be in a software solution which combines a corporate online booking tool, mid office (PNR finishing, quality control, auto-ticketing, queue management), and back office (reporting, IAR reconciliation, commission tracking) in a single system? |
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| Based on your conversations with your corporate travelers, how satisfied are they with the following functionality provided by your corporate booking tool?
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| How satisfied are you with the following functionality provided by the agent desktop offered by your GDS?
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| How interested would you be in replacing your current agent desktop with a graphical system which allows the agent to track preferred vendors, enforce a travel policy, facilitate pre-approval, add cost centers, manage ghost cards, and track unused tickets? |
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| How interested would you be in replacing your current agent desktop with a graphical system which allows the agent to purchase airline ancillary content (i.e. paid seats or priority boarding), fare families, handle ticket purchases, exchanges, and refunds on Southwest Airlines, and shop for flights when doing an exchange? |
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| How interested would you be in replacing your current agent desktop with a graphical system which allows the agent to reserve hotel rooms at group rates and wholesale/net rates? |
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