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  1. Surveys
  2. 2013
  3. September
  4. T
  5. TripConcierge Survey
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Exit Survey
 
 
Dear User:

You are invited to participate in our TripConcierge survey. In this study, we will ask you to give feedback on the user experience. It will take approximately 5 minutes to complete the questionnaire.

Thank you very much for your time and support.

Please start with the survey now by clicking on the Continue button below.
 
 
 
* In which context do you use the TripConcierge app?
 
Leisure
 
Business
 
Both
 
 
How easy was it to:
Very difficult Difficult Neutral Easy Very Easy NA
* create a new account
* retrieve my trip itineraries
* search for flights
* access my trip itineraries
* navigate in the different menus
* access detailed information about your booking (e.g airport terminal, flight number, hotel location)
* navigate in the map
* call my travel agent
* share my itinerary (Facebook and email)
* view my travel agent special deals
* access my profile information
* access my ticket number
 
 
Among the list, please select the 3 most used features AND their most relevant context:
(You can select up to 4 columns by feature)
Preparing your departure At the airport At destination During disruption
Upcoming trip display when opening the app
Flight search
Itinerary import
All of my upcoming trips access
Past trips
Driving directions from the airport to my hotel
Weather forecast at destination
Currency convertor tool
Hotel description
Itinerary sharing
Click to call with the TA
Travel Agent special deals
Online check-in
Manage my profile information
 
 
 
When using the application, did you encounter any errors? If so, please describe the errors (what feature you were using, what happened, what device you were using, what version of the device etc.)?
   
 
 
 
* What other services, features or functionalities you would recommend to see in Trip Concierge?
   
 
 
Please rate the overall application compared to our competitors (Tripit, Worldmate, Tripcase...)
* Tripconcierge