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| How did you schedule your donation with The Salvation Army? |
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| If you scheduled your donation over the phone was your call answered promptly? |
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| How would you rate your overall level of satisfaction with your Donor Services Representative? |
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| How would your rate your Donor Services Representative on the following attributes?
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| If you scheduled your donation online how would you rate your experience on the following attributes?
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| How would you rate the Salvation Army driver on the following attributes?
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| Did your truck arrive within the estimated three hour time window? |
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| How likely are you to donate with The Salvation Army again? |
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| Would you recommend The Salvation Army to someone else? |
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