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Overall, how satisfied are you with [PRODUCT]? |
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How likely are you to use/purchase [PRODUCT] again? |
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Would you recommend [PRODUCT] to others?
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| What recommendations would you offer for improving [PRODUCT]? | | |
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Thank you for your feedback. |
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Dear Customer:
As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.
Sincerely,
[MANAGER_NAME] |
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Overall, how satisfied are you with [PRODUCT]? |
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How likely are you to use/purchase [PRODUCT] again? |
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Would you recommend [PRODUCT] to others?
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| What recommendations would you offer for improving [PRODUCT]? | | |
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Thank you for your feedback. |
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In your most recent customer service experience, how did you contact the representative?
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About how long did you have to wait before speaking to a representative? |
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Did our representative... (Select all that apply)
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About how long did it take to get this problem resolved?
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How many times did you have to contact customer service before the problem was corrected? |
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| If you were less than totally satisfied, what could have been done to serve you better? | | |
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Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact: -
[COMPANY]
[MANAGER_NAME]
Address 1
Address 2
City, State, ZipCode
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Overall, I am very satisfied with the way [COMPANY] performed (is performing) on this project. |
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| What would be the primary reason for being very satisfied with [COMPANY] service representatives? | | |
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| What would be the primary reason for being very satisfied with [COMPANY] account manager? | | |
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Compared to how you felt about [COMPANY] before this project, what would you say is the likelihood of completing another project with [COMPANY] now? |
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Considering the overall value of the project you paid for, was it
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| Thank you for completing our survey. If you have any other comments for [COMPANY] please enter them below. | | |
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