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Surveys
2006
October
V
VIPRide - Client Feedback Survey
VIPRide - Client Feedback Survey
VIPRide.com - Ground Travel Survey
Dear Client,
Thank you for using VIPRide.com.
VIPRide constantly strives to improve its level of service. We kindly ask that you complete this short survey and tell us how we've done.
Please tell us what you liked about our services, so we can do more of it, and where we need to make more improvements.
All information is kept strictly confidential and will be used only by VIPRide to improve the quality of its services.
2. What method did you use to book this reservation? *
*
VIPRide Toll Free
VIPRide.com Website
Your Travel Agency
Orbitz.com - Cheaptickets.com
Expedia.com - Hotels.com
Other, Please specify
3. THE RESERVATION AGENT was knowledgeable and courteous:*
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
N/A
4. THE PICK UP was on time and at the right location: *
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
N/A
5. THE CHAUFFEUR was courteous, professional, and knew the directions: *
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
N/A
6. THE VEHICLE was clean and updated: *
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
N/A
7. THE RIDE was smooth and relaxing: *
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
N/A
8. What was your overall experience with VIPRide.com? *
*
Delighted
Very Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Very Dissatisfied
9. Would you like to be contacted to setup a Nationwide Corporate Account with Special Rates? (if you do not already have a corporate account) *
*
No
If YES, provide contact information below or call 877-474-4847 Ext 311 or email us at
[email protected]
.
Please contact
[email protected]
if you have any questions regarding this survey.
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