Webroster Support Feedback

* 1. Case Number

2. How satisfied were you with our Technical Support Department?

Very satisfied

Satisfied

Very dissatisfied

3. How satisfied were you with the advice you received?

Very satisfied

Satisfied

Very dissatisfied

4. How satisfied were you with the ease of contacting our Technical Support department?

Very satisfied

Satisfied

Very dissatisfied

5. How satisfied were you with the promptness of our response to your electronic enquiry?

Very satisfied

Satisfied

Very dissatisfied

6. Was the Technical Support Representative professional and courteous?

Very satisfied

Satisfied

Very dissatisfied

7. Was the Technical Support Representative knowledgeable?

Yes

No

Don't Know

8. Did the Technical Support Representative listen carefully and were they responsive?

Yes

No

Don't Know

9. Were you treated with respect and individuality?

Yes

No

Don't Know

10. Please provide any further feedback or comments regarding your Technical Support experience